ResMed

People Process Transformation Specialist

ResMed

full-time

Posted on:

Location Type: Hybrid

Location: Hyderabad • India

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About the role

  • Act as the first-level Workday system support for the PSS team (e.g., troubleshooting process navigation, business process stuck points).
  • Execute and manage EIB (Enterprise Interface Builder) loads for mass data transactions (e.g., spot bonuses, job changes, bulk updates).
  • Identify recurring Workday adoption challenges and recommend solutions to improve system usability and efficiency.
  • Analyze existing operational workflows to identify inefficiencies or process gaps.
  • Gather requirements through discussions with Team Leaders, SMEs, and Specialists regarding operational challenges or system barriers.
  • Propose small-to-medium process improvements and support the design of future-state workflows.
  • Collaborate with Quality & Training SME and COEs to drive adoption of improvements, including process documentation.
  • Drive critical continuous improvement projects simultaneously to achieve operational efficiency and global standardization.
  • Track, monitor and report continuous improvement initiatives using basic project management practices (e.g., action logs, milestone tracking).
  • Perform regular audits of case management activities and Workday transactions to ensure high data integrity standards.
  • Flag systemic data issues early and work with relevant partners (e.g., Rewards, Payroll, People Systems) for corrective actions.
  • Work with Quality, Training Process SME to identify training needs and conduct relevant training on timely manner.
  • Support reporting needs related to continuous improvement initiatives, providing data-driven insights and trend analysis.
  • Engage independently with internal stakeholders (e.g., Team Leaders, SMEs, COEs) to validate improvement ideas and deliver solutions.
  • Know when to escalate more complex system issues to People Systems team and Regional teams appropriately.
  • Maintain strong communication and relationship management across multiple stakeholders while balancing competing priorities.

Requirements

  • 2–3 years of experience in People Operations, HR Shared Services, HR Technology, or equivalent process-focused roles.
  • Strong user-level knowledge of Workday, with an understanding of business processes, navigation, and basic troubleshooting.
  • Experience with EIB load management and bulk data transactions (preferred).
  • Demonstrated success leading or contributing significantly to process improvement initiatives.
  • High attention to detail, data accuracy, and operational discipline.
  • Strong written communication, documentation, and reporting skills.
  • Proven ability to manage multiple projects, tasks, and priorities independently and effectively.
  • Collaborative mindset with strong stakeholder engagement and relationship management skills.
  • Exposure to basic automation (e.g., Excel macros, workflow optimization tools) is an advantage.
Benefits
  • Health insurance
  • Flexible working arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
WorkdayEIB (Enterprise Interface Builder)data integrityprocess improvementdata analysisproject managementbulk data transactionstroubleshootingworkflow optimizationautomation
Soft Skills
communicationrelationship managementstakeholder engagementattention to detailcollaborationindependent managementdocumentationreportingoperational disciplineproblem-solving