Republic Services

Accounting Manager

• Leads an efficient team of accountants to ensure timely and accurate financial reporting
• Oversees standardized processes and procedures that ensure financial statements are delivered timely and accurately
• Ensures accountability for compliance with corporate accounting guidance, Sarbanes Oxley, US GAAP, and other statutory requirements
• Supervises the accounting aspects of capital expenditures, transfers, and retirements
• Reviews and approves journal entries and balance sheet reconciliations
• Provides necessary support to financial audits including internal audits, external audits, and peer reviews
• Assists the Accounting Manager in ensuring completion and submission of financial filings and returns
• Ensures all internal and external reporting deadlines are met
• Meets with Business Unit leadership to review financial statements
• Provides support and responds to information requests from Corporate and Area and Business Unit management
• Interviews, hires, trains, and develops staff
• Coaches and develops a team of professionals
• Monitors staff performance and drives performance improvement initiatives

Area Accounting Center Associate Manager

Recruitment

• Serves as a Talent Acquisition partner to various levels of leadership to proactively identify organizational hiring needs.
• Collaborates to develop a plan for successfully sourcing qualified candidates for each position.
• Sources and entices a qualified pool of both active and passive candidates through creative sourcing techniques.
• Coordinates full-cycle recruiting for open positions, including assisting managers with interviews and selection.
• Manages candidate engagement, provides a positive candidate experience and acts as a candidate advocate.
• Follows up with candidates and hiring managers to obtain feedback regarding the recruiting process and candidate job fit.
• Delivers and negotiates employment offers.
• Maintains tracking system of all requisition and applicant activity.
• May assist other functional Talent Acquisition Partners in local universities and recruitment events.

Senior Talent Acquisition Partner

Full-stack Engineer

• The Sr. Software Developer serves as the development group’s lead technical resource and leads all phases of a system’s development life cycle.
• This requires an emphasis on analyzing complex business and technical problems to shape and deliver an entire system’s software components.
• The position is expected to analyze, configure, and tune the underlying framework and infrastructure and is considered the subject matter expert on each system’s functionality, behavior and capabilities.
• The Sr. Software Developer also enforces software development standards and mentors junior developers.
• Writes, tests, analyzes, and implements high quality code according to specifications included in User Stories for SharePoint or SharePoint Online.
• Provides Tier 3 support for SharePoint or SharePoint Online and drives resolution of open IT issues escalated by IT Customer Support.
• Organizes the SharePoint development environment setup and ongoing maintenance by partnering with internal Infrastructure for on premise and Microsoft Support for cloud base environments.

Senior Software Developer

Customer Support

• Manage the activities of a team of Customer Support Specialists engaged in handling complex projects and high-level customer concerns.
• Interface with regulators, customers, salesforce, and operations to ensure smooth acceptance and disposal of waste.
• Work with sales representatives on pricing, scheduling and transportation issues.
• Monitor calls to observe support specialist’s demeanor, technical accuracy, and conformity to company policies.
• Recommend approaches and services to provide customers with exceptional service.
• Determine work procedures, prepare work schedules, and expedite workflow.
• Gather information and completes audits from customers.
• Partner with attorneys to draft and revise contracts.
• Create budgets and track expenditures.
• Provide training and guidance to staff to ensure performance goals are established, tracked and achieved.

Customer Support Supervisor

• Provide exceptional customer service and waste support to clients.
• Coordinate office services such as data entry, clerical work, records control, creating forms, and preparing reports.
• Deliver outstanding service to both internal and external clients via phone, email, or in person.
• Facilitate communication channels to address customer queries effectively.
• Assess new waste profiles for completeness, input data into the company system, and manage supporting documentation.
• Respond to customer inquiries, process orders, prepare correspondence, troubleshoot issues, and fulfill customer needs in a timely and professional manner.
• Prepare shipping documents, including manifests, using correct DOT hazardous material descriptions for shipments.
• Serve as the initial point of contact for Sales, Operations, and Customer Support Management.
• Investigate billing discrepancies, process adjustments, and manage invoicing and collections.
• Provide quotes and schedules and organize trucking for efficient waste transportation logistics.

Customer Support Specialist

Business Analyst

• Analyzing the needs of various functional business areas within Republic Services and recommending system solutions or procedures.
• Liaison between the business and IT department, ensuring scope of work is clearly documented, communicated, and validated.
• Working closely with IT technical team and/or vendors to design, develop, document and test solutions.
• Facilitating system enhancement requests and coordinatiing related enhancement release schedule with product owner and stakeholders.
• Coordinating the process of obtaining functional requirements from business stakeholders using elicitation techniques.
• Researching and analyzing proposed projects to determine feasibility.
• Creating detailed documentation of user requirements and partnering with the development team to document specifications.
• Supporting quality assurance and control efforts using data analysis/profiling.
• Responsible for status reporting, knowledge transfer and implementation plans.

Backend Engineer

• Conceptualizes, prepares, and creates detailed technical specifications.
• Writes, tests, analyzes, and implements high quality code according to specifications included in User Stories and supporting documentation.
• Complies with all required Company policies and practices relating to the Software Development Life Cycle, using Agile and Scrum methodologies.
• Assists others in defining application system scope and objectives through research and fact finding and makes recommendations pertaining to system design and solutions.
• Provides Tier 3 support and drives resolution of open IT issues escalated by IT Customer Support.
• Maintains and builds strong vendor relationships with software vendors to resolve problems and coordinate the delivery of IT products and services.
• Supports and validates production release activities.
• Performs other job-related duties as assigned or apparent.

Software Developer – .NET

Account Executive

• Primary focus is to make outbound cold calls to prospective customers for interest in products provided by Republic Services that generate quality leads and close sales.
• Work with Account Executive (AE) team to facilitate and resource targeted lead lists.
• Facilitate AE team huddles by BU in conjunction with the Sales Manager to focus on lead feedback and results.
• Utilizes the Company’s Salesforce CRM tool to accurately track leads, opportunities, customer records, reporting and all other information to properly use the system as trained.
• On a daily basis, tracks prospects, identifies decision makers, timelines, and enters data accurately and consistently into Salesforce as trained or required.
• Utilize Salesforce phone software to log customer calls both inbound and outbound for accurate call activity.
• Manage sales leads and opportunities in Salesforce to accurately reflect opportunity stage forecasting.
• Strong time management skills, providing schedules and calendars to AE team for lead calling and coordinating with AEs.
• Collaborate and share with AAE Team for best practices for overall team success.
• Attends sales meetings and/or training and maintains open communication with sales team members to maintain current understanding of all company products and services.
• Participates in learning and training opportunities when appropriate to continuously build sales knowledge, skills and abilities.
• Participate in team-focused calling initiatives based on the needs of the area.
• Performs other job-related duties as assigned or apparent.

Associate Account Executive

• Responsible for handling all aspects of talent sourcing and recruiting for assigned requisitions.
• Building and maintaining relationships with Hiring Managers and Human Resources, community organizations, and other recruiting sources.
• Developing new, creative recruiting ideas employing traditional and non-traditional sourcing strategies.
• Ensuring the Company hires the best possible talent for all positions.
• Coordinates full-cycle recruiting for open positions, including assisting managers with the identification of viable candidates, interviewing, and selection.
• Manages candidate engagement, provides a positive candidate experience; maintains responsive communication, and acts as a candidate advocate.
• Follows up with candidates and hiring managers to obtain feedback regarding both the recruiting process and candidate job fit.
• Delivers and negotiates employment offers.
• Maintains tracking system of all requisition and applicant activity.
• May assist other functional Talent Acquisition Partners as needed, such as presenting at local universities, schools, recruitment events and job fairs.

Senior Talent Acquisition Partner – Hybrid

• Manage the activities of a team of Customer Support Specialists engaged in handling day to day aspects of complex projects and high-level customer concerns.
• Interface with regulators, customers, salesforce, and operations to ensure smooth acceptance and disposal of waste.
• Work with sales representatives on pricing, scheduling and transportation issues.
• Monitor calls to observe support specialist’s demeanor, technical accuracy, and conformity to company policies.
• Recommend approaches and services to provide customers with exceptional service.
• Determine work procedures, prepare work schedules, and expedite workflow.
• Study and standardize procedures to improve efficiency.
• Gather information and complete audits from customers.
• Provide training and guidance to staff to ensure performance goals are established, tracked and achieved.

Billing Specialist

• Perform a variety of routine and non-routine moderately complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms and other related activities.
• Research and resolve routine billing questions and discrepancies; escalates as needed.
• Following standard operating procedures, determine the appropriate adjustment codes to process transactions.
• Prepare monthly billing adjustments, obtain required approvals, and enter adjustments into the billing system.
• Calculate and prepare basic manual billings for non-complex billing arrangements.
• Gather and summarize supplemental billing information to accommodate customer billing requirements.
• Provide limited contact with customers to assist with researching billing questions and providing copies of the support documentation.
• Review invoices for completeness and accuracy.
• Follow up with customers or other division staff/management to resolve identified discrepancies.
• Execute and manage large-scale updates to customer billing information, ensuring accuracy and compliance with contractual agreements and minimal disruption to ongoing billing cycle.

Area Accounting Center Associate Manager

Senior Talent Acquisition Partner

Senior Software Developer

Customer Support Supervisor

Customer Support Specialist

Business Analyst

Software Developer – .NET

Associate Account Executive

Senior Talent Acquisition Partner – Hybrid

Customer Support Supervisor

Billing Coordinator