Repligen Corporation

Field Engineer

• Install, qualify (IQ/OQ/PQ), maintain, and repair TFF/TFDF Systems, Chromatography, PATsmart™ Analytical products, XCell™ ATF, and related systems.
• Collaborate with internal teams to execute Site Acceptance Tests (SAT) and support Factory Acceptance Tests (FAT) as needed.
• Deliver customer training on system operation, software, and accessories.
• Provide remote and on-site technical support to customers and internal teams.
• Maintain accurate documentation of all service activities and escalate issues as needed.
• Collaborate with global FSE teams and Field Service Manager to share knowledge and coordinate service efforts.
• Follow-up with customers and/or colleagues on all Service deliverables, pre and post service events.

Field Service Engineer II

Digital Marketing

• Participate in the creation of the strategy, design, and execution of customer lifecycle programs.
• Focus on marketing automation, CRM integration, data-driven personalization, and AI-enabled engagement.
• Build scalable lifecycle frameworks that drive demand generation and improve conversion rates.
• Ensure seamless integration between marketing automation platforms, Salesforce CRM, website behavior, and analytics systems.
• Enable predictive insights and continuous optimization.
• Design and implement end-to-end lifecycle marketing strategies across the full customer journey.
• Develop and optimize lead nurturing programs and drip campaigns.
• Monitor and analyze lifecycle performance including engagement and conversion rates.

Senior Digital Marketing Specialist

Account Manager

• Drive sales opportunities direct at the customer to meet or exceed sales and profitability targets
• Develop and execute a Territory Sales Plan in close collaboration with the District Sales Manager
• Drive Opportunity Pipeline development using a market leading CRM
• Lead sales negotiations with technical and procurement departments
• Establish and maintain strategic and key account relationships and Develop new target accounts across the territory in conjunction with the wider commercial team (BSS and FAS)
• Develop and support customers as they move through the clinical pipeline from lab-scale to full process scale solutions
• Execute all aspects of field sales activity to include customer visits, technical presentations, quote preparation and negotiation

Bioprocessing Account Manager

Project Manager

• Develop and maintain clear project plans to track scope, schedule, dependencies, risks, and actions across cross‑functional teams for product launches, from early design through execution and completion
• Proactively identify risks, bottlenecks, and constraints, and drive mitigation, escalation, and decision‑making as needed
• Ability to rapidly learn and operate within new technologies to effectively plan, manage, and execute projects across multiple Repligen business units
• Lead and support project teams by providing project management structure and organizational discipline to support DHF execution
• Coordinate and drive accountability across cross‑functional and multi‑site teams to support product development, technology transfer, and launch readiness
• Provide clear, consistent visibility into project status and health through regular updates to teams, stakeholders, and senior leadership
• Maintain strong working relationships with internal departments, vendors, and customers through effective written and verbal communication
• Collaborate with the Project Management Organization to continuously improve new product development processes and business alignment

Field Service Engineer II

Senior Digital Marketing Specialist

Bioprocessing Account Manager

R&D Project Manager II