Replicant

Product Manager

• Replicant builds AI-powered conversation intelligence and AI agents for contact centers to resolve requests, identify issues, and improve agent performance
• Company AI agents handle millions of calls monthly for Fortune 500 and high-growth customers, performing tasks like processing payments, booking appointments, and authenticating users
• Drive the vision and strategy for Replicant's agentic AI conversation platform and deliver differentiated automation products
• Engage with customers and end-users to understand needs and translate insights into product enhancements and new automation opportunities
• Lead initiatives for Conversation Automation product and translate vision into practical experiments and products
• Work with cross-functional Engineering, Design, Machine Learning, and GTM teams to deliver generative AI-powered solutions
• Define and measure business outcomes and metrics from deployed solutions
• Conduct research and competitive analysis in LLMs and AI to keep Replicant a leader in the space
• Collaborate with cross-functional business partners and company leadership

Senior Product Manager

Product Marketing

• Replicant builds AI-first contact center platform with AI agents and conversation intelligence
• AI agents handle millions of calls monthly, processing payments, booking appointments, and authenticating users
• Lead strategic direction of product marketing, partnering across teams to inform product development, GTM strategy, and category design
• Serve as hands-on player-coach owning positioning, messaging, and broader go-to-market strategy; reports to the Chief Marketing Officer
• Lead and develop a high-performing product marketing team; refine positioning and messaging; orchestrate market-defining launches
• Develop and execute GTM strategy, determine priority segments/use cases/personas, and drive sales enablement and launch execution
• Oversee pricing and packaging to commercialize offerings and reduce sales friction
• Support sales on top accounts and high-impact deals and enable customer-facing teams
• Manage competitive enablement and serve as voice of the customer

Senior Product Manager

Senior Director, Product Marketing