
Customer Service Representative
Rentokil Pest Control North America
full-time
Posted on:
Location Type: Office
Location: Shirley • New York • United States
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Salary
💰 $15 - $27 per hour
About the role
- Maintain good customer relations both on the phone and in person
- Gather information from customers to help identify and solve problems
- Confirm, schedule, and reschedule services for the customer
- Set sales appointments for new customers
- Answer billing questions
- Complete general clerical duties as assigned
- Work as a team with Service and Sales
- Sell the value of our services and suggest upgrades to service
- Smile while talking on the phone
Requirements
- High school diploma or GED
- Have excellent listening and communication skills
- Have a pleasant phone voice and ability to clearly speak and be understood on the phone
- Demonstrate multitasking skills to enter accurate data and type while speaking with customers
- Remain calm and able to work under pressure when busy and help other team members
- Strong attention to detail and willingness to learn
- Excellent organization and time management skills
- Available to work Monday-Friday and Saturdays as needed
Benefits
- Start Day 1 for Full-Time Colleagues - No Waiting Period!
- Professional and Personal Growth
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- 401(k) retirement plan with company-matching contributions
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
excellent listening skillscommunication skillspleasant phone voicemultitasking skillscalm under pressureteamworkattention to detailwillingness to learnorganization skillstime management skills
Certifications
high school diplomaGED