Technical Account Manager

Render

full-time

Posted on: 9/17/2025

Origin: • 🇺🇸 United States

✨ AI Apply

Mid-LevelSenior

AWSAzureCloudDockerGoGoogle Cloud PlatformJavaScriptKubernetesNode.jsPython

About the role

Act as the primary technical advisor for a portfolio of enterprise accounts and building trusted relationships with technical leaders and their operational teams.
Conduct a regular cadence of strategic technical and business reviews, including architectural deep dives, performance optimizations, and Quarterly Business Reviews (QBRs) focused on value realization.
Translate technical solutions into business value, articulating the impact of Render on key outcomes like developer velocity, operational efficiency, and infrastructure costs.
Guide customers on integrations, helping them seamlessly connect Render with their broader development ecosystem.
Serve as the customer's internal champion, sitting on the same side of the table to advocate for their needs and channel feedback that directly influences our product roadmap.
Develop and share best practices through documentation, webinars, and workshops to help scale your impact across the entire customer base.
Contribute to evolving and maturing the TAM playbook, helping to refine our engagement models, health metrics, and internal processes as we scale.
Represent Render with authenticity, curiosity, and technical credibility in every customer interaction.

5+ years of experience in a technical, customer-facing role such as a Solutions Architect, Technical Account Manager, or Solutions Engineer, preferably in the cloud infrastructure or developer tooling space.
Demonstrates strong technical acumen with hands-on experience in cloud architecture (AWS, GCP, Azure), containerization (Docker, Kubernetes), and modern CI/CD practices.
Has foundational coding knowledge (e.g., Python, Go, Node.js) and is comfortable reading code, understanding APIs, and discussing technical implementation details.
Is a strategic thinker who can connect the dots between a customer's technical challenges and their overarching business goals.
Is an adept communicator and relationship-builder, skilled at translating complex technical concepts for both C-level executives and hands-on engineers.
Is a builder who thrives in ambiguity. You are energized by the opportunity to shape a new function and create processes, not frustrated by the lack of standardized playbooks.
Has a strong sense of empathy and a genuine passion for helping developers and engineering teams succeed.
Nice-to-haves: Background at high-performing developer-facing hyper growth tech companies; Experience with hyperscalers and / or cloud platform solutions; Experience helping customers migrate from hyperscalers to managed platform solutions; Experience in a role that blended technical advising with commercial responsibilities (e.g., renewals or expansion).