Remote

Payroll Business Operations Specialist

Remote

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Salary

💰 £55,000 - £61,000 per year

About the role

  • Lead and supports 3-5 medium to large projects and workstreams, from planning through execution and delivery
  • Provide weekly updates in the required format, including reporting risks, issues, dependencies, and items requiring senior leadership action
  • Perform impact analysis and risk assessments, ensuring effective change management and documentation
  • Facilitate stakeholder alignment by running syncs, workshops, and status updates across payroll and cross-functional teams (e.g., Product, Legal, Tax, HR)
  • Identify inefficiencies and propose process improvements, automations, or tooling enhancements
  • Use data to inform decisions and optimize operations; connect insights to process performance and compliance goals
  • Develop and maintain key documentation, including project plans, SOPs, and dashboards
  • Escalate blockers, recommend solutions, and proactively manage issues to maintain progress
  • Support the creation and improvement of governance structures, workflows, and templates
  • Guide junior team members or act as a point of contact for specific tools, workflows, or projects

Requirements

  • Intermediate experience in payroll operations, business operations, or project/program management
  • Proven experience managing medium to large-scale projects and workstreams independently
  • Strong working knowledge of payroll processes, compliance considerations, and risk management
  • Proficiency in tools such as Notion, Monday.com (Champion level), Slack, Microsoft Office, Zendesk, and BI and Analytics tools (like Sigma)
  • Training or certification in Project Management, Compliance, or advanced tooling (e.g., Monday.com, Notion, Zendesk)
  • Ability to conduct impact analysis, map processes, and translate data insights into actionable improvements
  • Skilled in cross-functional coordination, stakeholder management, and structured communication
  • Comfortable managing project complexity, ambiguity, and competing priorities
  • Demonstrated ability to identify, propose, and test process and automation enhancements
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
project managementimpact analysisrisk managementprocess mappingdata analysisprocess improvementautomationcompliancedocumentationstakeholder management
Soft Skills
cross-functional coordinationstructured communicationproblem-solvingleadershipadaptabilityproactive managementteam guidanceorganizational skillsdecision-makingconflict resolution
Certifications
Project Management certificationCompliance certificationAdvanced tooling certification