Remote

Onboarding Operations Specialist

Remote

full-time

Posted on:

Origin:  • 🏈 Anywhere in North America

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Salary

💰 $26,350 - $59,300 per year

Job Level

Mid-LevelSenior

About the role

  • Manage the onboarding process for new employees with a focus on compliance and documentation, including verification and preparation of employment packages
  • Take ownership of the entire employee onboarding lifecycle, meeting operational requirements and addressing employee queries
  • Collaborate with Mobility, Benefits, Lifecycle, and Payroll teams to deliver a smooth experience for clients and employees
  • Implement continuous improvements to onboarding experience, anticipate and address evolving needs
  • Manage and maintain employee data, ensuring accuracy, security, and confidentiality
  • Support compliance initiatives: reporting, audits, and data integrity projects
  • Identify and champion automation opportunities to streamline onboarding processes

Requirements

  • Extensive Operations Experience: strong background in operational roles, understanding of people operations (experience in employment and legal contracting is key)
  • Contract Knowledge: proficiency in handling employment contracts and similar legally binding documents
  • Adaptability: excel in fast-paced, cross-functional settings, ideally within startups or high-growth companies
  • Team-Oriented Mindset: collaborator, strong sense of ownership, works well independently and seeks support proactively
  • Exceptional Communication Skills: high proficiency in written and spoken English at business level; attention to detail and clarity in documentation; additional languages a plus
  • Tech-Savvy and Adaptable: skilled in collaboration tools for asynchronous work; ability to learn new systems
  • Independent and Collaborative: able to work autonomously in international remote team; open to flexible hours to support global needs
  • Familiarity with Key Tools: exposure to Notion, Slack, Zendesk, Google Workspace (G-Suite) or similar
  • Knowledge and Content Management: skilled in organising, maintaining, and updating knowledge and content resources