Operations

• Lead annual and quarterly planning, ensuring all teams are aligned with strategic goals.
• Track and monitor goals/roadmaps to ensure alignment with Sentient mission & strategy.
• Facilitate cross-functional coordination, resolving dependencies and bottlenecks.
• Collaborate with department heads to drive execution and accountability.
• Be a positive force for operational excellence, improving company and cross-functional velocity through collaboration, communication and process.
• Prepare cofounder for strategy, operation and finance meetings, offering market and partner context, data + insights and key talking points.
• Represent the cofounder in meetings, ensuring their voice/perspective is accurately reflected.
• Draft communications and documents on behalf of the cofounder, maintaining consistency in tone and messaging.
• Support the cofounder in making real-time decisions to move projects forward efficiently.

Director of Operations/Strategy

Customer Ops Strategy Associate

Director, Sales Operations