Remote Talent LATAM

Chief Of Staff

Remote Talent LATAM

contract

Posted on:

Location Type: Remote

Location: Nicaragua

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Salary

💰 $4,000 per month

Job Level

Lead

About the role

  • Act as the EOS Integrator, leading execution of the Entrepreneurial Operating System across the organization.
  • Facilitate weekly Level 10 (L10) meetings, ensuring Rocks stay on track and priorities are clear.
  • Drive the IDS (Identify, Discuss, Solve) process to remove blockers and resolve cross-functional issues.
  • Conduct performance reviews and ensure team members are consistently in the Right Seat.
  • Facilitate constructive conflict resolution and promote a culture of radical accountability.
  • Oversee day-to-day agency operations to ensure seamless delivery across Paid Media, SEO, Content, Social Media, Web Development, and Web Design.
  • Partner closely with department leaders to align priorities, timelines, and quality standards.
  • Proactively monitor delivery, identifying risks or delays before they impact client satisfaction.
  • Lead hiring efforts to attract and retain A-players aligned with the agency’s values and standards.
  • Own strategic onboarding, ensuring new hires integrate quickly, understand expectations, and reach productivity milestones.
  • Own and optimize operational systems, with a strong focus on ClickUp for accountability and workflow management.
  • Improve cross-team communication, reduce friction, and ensure clarity around ownership and outcomes.
  • Track time and operational efficiency using tools such as Everhour.

Requirements

  • 9+ years of experience in Operations, Project, Delivery, or Agency Management within a digital marketing agency or professional services environment
  • Strong EOS experience (Integrator role, facilitation, or implementation) OR a senior background in marketing agencies / professional services (one of the two is required)
  • Proven ability to identify inefficiencies and implement scalable operational improvements
  • Strong understanding of digital marketing workflows and agency delivery models
  • Advanced experience with ClickUp preferred (Monday.com or Asana acceptable alternatives)
  • Exceptional communication, facilitation, and stakeholder management skills
  • Self-driven, autonomous, and highly accountable leader
  • Advanced English Level.
Benefits
  • Full-time position, Monday through Friday, 9:00 AM to 5:00 PM Eastern Time
  • 100 % Remote work environment
  • Contract: Independent Contractor
  • Bonuses: Performance-based bonuses tied to company and department goals

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
EOSoperational improvementsdigital marketing workflowsagency delivery modelsperformance reviewsconflict resolutiononboardingaccountabilityworkflow management
Soft skills
communicationfacilitationstakeholder managementself-drivenautonomousaccountableleadership