Drive the strategic direction and growth of strategic accounts, ensuring accountability for achieving ambitious sales targets and maintaining robust client relationships.
Lead quarterly business reviews (QBRs) and executive touchpoints to showcase value delivery and to align future initiatives.
Identify and cultivate new business opportunities within existing accounts, leveraging a consultative approach to deepen partnerships and drive double and triple-digit growth.
Develop and implement strategic account plans to identify sales strategies for top accounts, assess revenue potential, outline targeted activities, and determine required cross-functional resources needed to maximize revenue opportunities.
Build and maintain relationships at the highest levels within client organizations, acting as a trusted advisor and thought leader.
Stay ahead of industry trends, competitive landscape, and emerging technologies to providing valuable insights that influence client strategies and enhance their decision-making processes.
Maintain a proactive presence through tailored communication strategies, including in-person visits, to ensure high-quality engagement with senior clients.
Utilize Salesforce to effectively manage client interactions, track engagement, and analyze data for strategic decision-making.
Lead collaboration across internal CounselLink key stakeholders to align services and support client needs, driving organizational synergy.
Ability to foresee market trends and adapt strategies to position CounselLink as a leader in the industry.
Passionate about delivering exceptional customer experiences and cultivating long-term partnerships.
Superior verbal and written communication skills, with the ability to influence and engage at all organizational levels.
Adaptable and effective under pressure, thriving in a dynamic, fast-paced environment.
Creative and entrepreneurial approach to overcoming challenges and delivering innovative solutions.
Proven ability to build and nurture relationships both internally and externally, fostering collaboration.
Requirements
Bachelor’s degree
7+ years of extensive experience in a consultative sales role, preferably in the Legal Enterprise Management software industry
Proven experience managing complex sales cycles, contract renewals, and successful negotiations with high-value C-level clients.
Strong oral and written communication skills, as well as presentation skills.
Strong organizational and forecasting skills.
Up to 40% travel is required for this role.
Benefits
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
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