RELX

Field Account Manager

RELX

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Meet and exceed sales targets as set by the Sales Director
  • Manage and retain an existing portfolio of accounts, ensuring protection and growth of base revenue
  • Develop and execute customer account plans and retention strategies
  • Identify upsell and cross‑sell opportunities through gap analysis and insight‑led selling
  • Build strong relationships with multiple stakeholders across customer organisations
  • Support new business activity alongside Business Development Managers, including client meetings, demos and on‑site visits
  • Maintain accurate CRM records, forecasting and pipeline management
  • Collaborate closely with sales support, technical and implementation teams to deliver customer success

Requirements

  • Proven experience meeting or exceeding sales targets in a B2B, SaaS, data or technology‑led environment
  • Strong experience managing and growing key customer accounts
  • Excellent communication, negotiation and stakeholder management skills
  • Strong organisational skills with the ability to manage time, priorities and forecasts effectively
  • Comfortable working in a team‑based, collaborative sales environment
  • Proficiency with CRM systems and sales tools
  • Open to learning and self-development
Benefits
  • Generous holiday allowance with the option to buy additional days
  • Health screening, eye care vouchers and private medical benefits
  • Wellbeing programs
  • Life assurance
  • Access to a competitive contributory pension scheme
  • Save As You Earn share option scheme
  • Travel Season ticket loan
  • Electric Vehicle Scheme
  • Optional Dental Insurance
  • Maternity, paternity and shared parental leave
  • Employee Assistance Programme
  • Access to emergency care for both the elderly and children
  • RECARES days, giving you time to support the charities and causes that matter to you
  • Access to employee resource groups with dedicated time to volunteer
  • Access to extensive learning and development resources
  • Access to employee discounts scheme via Perks at Work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales targetscustomer account plansretention strategiesupsellcross-sellgap analysisforecastingpipeline management
Soft Skills
communicationnegotiationstakeholder managementorganisational skillstime managementprioritisationcollaborationself-development