RELX

Solution Consultant

RELX

full-time

Posted on:

Location Type: Office

Location: London • United Kingdom

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About the role

  • Partner with Sales to understand customer challenges and propose tailored solution strategies
  • Deliver clear, engaging demonstrations and workshops that communicate product capabilities and business impact
  • Serve as a trusted advisor by providing expert solution guidance throughout the sales cycle
  • Support CSMs with advanced product knowledge for complex customer questions or escalations
  • Provide deep‑dive demos, training sessions, and technical workshops as needed
  • Offer insights that help optimize product adoption and usage
  • Collaborate with internal teams to share customer needs and industry best practices
  • Act as a connection point between customers, Sales, Customer Success, Data Solutions, and Product teams
  • Share feedback that informs product enhancements and roadmap planning
  • Provide coaching that helps CSMs build confidence and capability in product-related topics
  • Stay current on industry trends, customer needs, and emerging technologies
  • Track and report on engagement activities and demo effectiveness
  • Contribute to processes, playbooks, and materials that improve the pre‑ and post‑sales experience
  • Manage multiple engagements and internal requests, prioritizing tasks effectively

Requirements

  • Strong expertise in Engineering or the ability to learn complex technical concepts quickly
  • Experience in customer‑facing roles such as consulting, customer success, pre‑sales, or account management
  • Excellent communication and presentation skills for diverse audiences
  • Analytical and consultative mindset with the ability to understand requirements and offer clear recommendations
  • Effective time‑management and prioritization skills
  • Strong interpersonal skills and the ability to build trust across teams and with customers
  • Additional European languages are welcome but not required.
Benefits
  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
  • Numerous wellbeing initiatives
  • Shared parental leave
  • Study assistance
  • Sabbaticals
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Engineeringtechnical conceptsproduct knowledgesolution strategiesdemo effectivenessproduct adoptionanalytical mindsetconsultative mindsetpresentation skillscustomer-facing roles
Soft Skills
communication skillsinterpersonal skillstime-managementprioritization skillstrust buildingcoachingcollaborationadaptabilityproblem-solvingcustomer engagement