RELX

Health System Account Manager

RELX

full-time

Posted on:

Location Type: Remote

Location: Montana • Oregon • United States

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Salary

💰 $54,200 - $90,400 per year

About the role

  • Develop and deliver proactive engagement strategies, health checks, and business reviews.
  • Analyze product usage and satisfaction to ensure renewals and long-term value.
  • Identify risk signals early and take action to mitigate churn.
  • Negotiate contracts that are mutually beneficial to both the customer and Elsevier
  • Identify upselling and expansion opportunities aligned with customer goals.
  • Position additional Clinical Solutions products to meet emerging needs through consultative selling.
  • Lead sales motions from discovery through negotiation and closing.
  • Build deep, trusted relationships with stakeholders across clinical, administrative, and IT functions.
  • Serve as a consultative partner aligned to client objectives.
  • Study market trends and become an industry expert within your designated health system region
  • Own the end-to-end sales process for renewals and expansions.
  • Coach sales executives on expansion opportunities that meet customer needs
  • Accurately forecast and manage pipeline using Salesforce CRM.
  • Work closely with Sales Executives and Customer Success to drive results.
  • Share market feedback and help shape product improvements.
  • May support coaching, mentoring and training of new team members

Requirements

  • 2+ years of experience in healthcare sales or account management – ideally selling SaaS technology or information solutions to hospitals or health systems
  • Proven success in renewal management, upselling, or cross-selling
  • Confidence when presenting to and influencing clinical, operational, and executive stakeholders
  • Strong presentation, communication, and strategic thinking skills
  • Ability to thrive in a fast-paced, deadline-driven environment
  • Skilled in using Salesforce CRM and Microsoft Office tools (Excel, PowerPoint, Word)
  • Bachelor’s degree required
  • MBA is a plus
  • Adopts sales methodologies such as MEDDPICC, Challenger, Miller Heiman and/or Franklin Covey within your workflow.
  • Be able to travel overnight, generally up to 30% of the time or based upon the needs of the business and our customers
Benefits
  • Comprehensive health, retirement, and family benefits
  • A flexible, remote-first work culture
  • Career growth and learning opportunities
  • A diverse, mission-driven team passionate about healthcare
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
healthcare salesaccount managementrenewal managementupsellingcross-sellingsales methodologiesconsultative sellingpipeline management
Soft Skills
presentation skillscommunication skillsstrategic thinkingrelationship buildingcoachingmentoringinfluencing
Certifications
Bachelor's degreeMBA