
Sales Operations, Business Partner
RELX
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Be a trusted advisor and consultant to the Sales Leadership Team by understanding global business and operational needs.
- You will be responsible for consolidating insights and recommendations in order to influence strategic plans while ensuring alignment across all regions.
- Execute on prioritized projects and initiatives for the global Sales leaders by identifying opportunities for high business impact; documenting business requirements and current state operational processes; validating and refining potential solutions through data analysis and stakeholder feedback; and delivering on the appropriate course of action.
- Lead collaborative, cross-functional projects and project teams with the broader Sales leadership team to negotiate stakeholder buy-in, keep initiatives on track, and report on status to leadership.
- Hold and be accountable to ensure deadlines and quality of deliverables meet/exceed expectations.
- Lead in the development and design of Sales supporting processes to align to business needs as well as to Sales operations process standards; champion the adoption and roll-out of Sales enablement activities.
- Work closely with internal teams to prioritize technology requests from the Sales organization and drive successful adoption of existing and new tools.
- Influence and partner with the Data Services Operations team by sharing feedback, requirements and best practices to ensure efficient operation of the Sales organization.
- Utilize deep Sales operations expertise to partner on key focus areas such as Go-To-Market, business and Sales operations planning, coverage optimization, demand management, pipeline and forecasting, and performance management.
Requirements
- Relevant experience working in a Sales Operations role within a B2B sales organization, preferably Enterprise Software, SaaS, or Technology.
- Familiarity with Sales technologies (i.e. SFDC, Marketo, Gainsight, SalesLoft, LinkedIn Sales Navigator) is preferred.
- Bachelor degree in Business or other relevant field.
- Strong understanding of Sales Operations processes, change management principles, methodologies, and tools.
- Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
- Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
- Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
- Process/Project Management: Skilled at figuring out and managing the processes and timelines necessary to get work accomplished.
- Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
- Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
- Accountability: Holds self and others accountable to meet commitments.
Benefits
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- CARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales OperationsData AnalysisChange ManagementProcess ManagementProject ManagementBusiness Requirements DocumentationPerformance ManagementGo-To-Market StrategyDemand ManagementPipeline Forecasting
Soft Skills
InfluenceCollaborationTeamworkOpen CommunicationResilienceTolerance for ChangeCommitment to ResultsAccountability