Collateral Management AVP/VP – OTC, Prime Margin
G MASS Consulting
SVP, Academic Leaders & Funders Solutions
RELX
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
About the role
- Lead the AL&F Solutions group to help university management and research funders accelerate their mission
- Define the portfolio strategy to drive improved outcomes for AL&F users and customers
- Develop and implement an end-to-end roadmap to enable AL&F wide profitable growth and customer satisfaction
- Overarching design of the end-to-end customer experience for AL&F customer and users
- Strengthen Elsevier's understanding of and connection with users and customers
- Drive user experience through meeting customer needs and building trusted partnerships
- Instil relentless focus on creating customer value through evidence-based decision making and a culture of data-driven product development
- Lead high-impact innovation and differentiation across new and existing customer solutions to meet future needs
- Evaluate "build, buy or partner" routes to address market needs, with time to market considerations
- Lead go-to-market for the core segment and adjacent segments to reach commercial goals
- Strengthen leadership, talent and capabilities of the AL&F Solutions team
- Foster a growth and enterprise mindset where diverse talent feel included
- Foster a highly collaborative way of working with other parts of Elsevier
Requirements
- 15+ years relevant experience
- Exceptional customer focus with track record of innovation, evidence-based decision making and data-driven product experimentation
- Innovating, scaling and integrating a global SaaS workflow and data analytics portfolio, with disciplined prioritization across innovation, re-platforming, and legacy tech-debt remediation
- Experience in leading and working with post- and pre-sales implementation and support teams to deliver a best-in-class customer experience
- Ability to influence senior stakeholders, lead cross-functionally, drive change and execute at scale in a matrixed organisation
- Ability to develop a coherent team and cultivate product management talent.
- Able to inspire, empathise and establish credibility with senior levels of academic leaders.
- Understanding of the academic ecosystem, needs and challenges of higher education and research institutions preferred
- M&A experience: experience in building partnerships, as well as identifying and integrating acquisitions
- Taking a SaaS workflow and data analytics solutions portfolio to market.
Benefits
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Save As You Earn share option scheme
- Access to a competitive contributory pension scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaSdata analyticsproduct managementcustomer experienceinnovationevidence-based decision makingdata-driven product developmentmarket strategyM&Aworkflow integration
Soft skills
customer focusleadershipcollaborationinfluencechange managementteam developmentempathycredibilitygrowth mindsetdiversity inclusion
