Reliable Controls

Frontend Engineer

• Work closely under the mentorship of our Website Operations Manager and team to continue the development of our Reliable Controls website
• Develop and maintain existing front end and back-end code bases
• Support the team in improving the existing code base to harden infrastructure
• Creation of content management web apps
• Development of page layouts using the Bootstrap framework, database design, and interaction improvements

Web Developer – Co-op

Technical Writer

• Ensure the successful completion of all user content required for product releases
• Develop topic-based content based on DITA principles and technical writing best practices, with an emphasis on usability and consistency with the TechComm voice and style guide
• Generate documentation for Reliable Controls hardware, firmware, and software products, in multiple formats including integrated help, HTML and PDF
• Use Reliable Controls products like a customer to understand workflow, product operation, and potential customer pain points
• Attend sprint demos, review provided resources and otherwise research and gather information required for accurate documentation
• Understand and integrate information into clear, consistent, comprehensive, useful content
• Collaborate with developers and subject matter experts to generate clear, consistent, comprehensive and useful user interface text and messaging
• Project-manage documentation deliverables to coordinate with software, firmware, and hardware product development processes
• Continuously improve TechComm team deliverables and processes by collaborating with the team to develop and share topics, content, ideas, and expertise
• Contribute to TechComm best practices, content, and style guide, and reinforce these when reviewing content produced by others

Senior Technical Writer

Product Designer

• Design engaging user experiences for a variety of applications
• Develop process flows, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies
• Translate user needs and business requirements into meaningful features and functionality
• Create user journeys while evaluating how users feel about a system, including ease of use and perceived value
• Conduct competitive analysis to identify gaps and opportunities in the user experience
• Proactively contribute ideas and concepts to products and processes, helping to evolve both the software we create and how we create it
• Facilitate design reviews and capture actionable feedback for continuous improvement
• Collaborate with Architecture to align UX needs with technical requirements
• Partner with the Marketing team to ensure alignment with our brand identity.

Senior UX Designer

Full-stack Engineer

• Design, estimate, review, test, debug, and document code
• Support and guide our software development life cycle processes
• Collaborate in Scrum meetings and help drive team activities
• Address customer support and technical support issues when needed
• Support and mentor others in their work efforts and outcomes
• Address software architectural considerations
• Monitor, assess, and address technical debt
• Guide good coding practices and rules, and identify items for improvement

Software Developer – Portal

QA Engineer

• Verify functional requirements
• Verify resolved bugs
• Document test cases
• Execute test plans for our software and hardware products
• Record test results and issues found using our testing and bug tracking software
• Troubleshoot to verify and diagnose cause of issues

Reliable Controls

Web Developer – Co-op

Senior Technical Writer

Senior UX Designer

Software Developer – Portal

Software QA Analyst – Co-op

Software Developer – DataWorks