Senior Product Manager
Roo
SQL
Job Level
Senior
Tech Stack
SQL
About the role
- Own the Lending product area end-to-end: define the vision, set the roadmap, and deliver high-impact outcomes that shape how SMBs access and manage capital.
- Treat your product like a business: define and track KPIs, monitor performance, and make decisions rooted in data, customer insights, and company goals.
- Ship high-quality products from ideation to launch: partner closely with design and engineering as part of a leadership trifecta, raising the bar for usability, craft, and polish.
- Build and tell the story for your product: create clear narratives that inspire leadership, cross-functional partners, and customers; even in ambiguous situations.
- Stay deeply connected to SMB customers: immerse yourself in their workflows and pain points, ensuring we’re solving meaningful problems and delivering products that feel both intuitive and delightful.
- Collaborate cross-functionally: work with Sales, Marketing, and Customer Experience teams to ensure smooth go-to-market launches and strong adoption.
- Partner externally and internally: navigate and evaluate strategic lending partners while working with Relay’s risk and data teams to build toward an in-house suite of credit products and long-term underwriting capabilities.
- Champion product culture at Relay: bring curiosity, ownership, and a high bar for quality that elevates both the Lending product line and the product team as a whole.
Requirements
- At least five years of product management experience, with a track record of shipping and owning products at scale
- Proven ability to take ownership of a product area and influence broader strategy.
- Strong data competency with the ability to self-serve metrics and write basic SQL queries to support decision making
- Excellent storytelling and communication skills
- Experience working closely with engineering and design as part of a leadership trifecta to deliver polished, high-quality experiences
- Demonstrated success working cross-functionally with Sales, Marketing, and Customer Experience teams to ensure effective launches and adoption
- Comfort working in ambiguous environments while bringing structure and clarity where needed
- Experimental & curious in your approach to product management
- Bonus points: experience in fintech or lending products; joined a company at its early stages and seen it through scale; experience working in a fintech startup; familiar with risk/fraud tools or credit underwriting frameworks.
- Must be legally authorized to work in Canada (application form asks Are you legally authorized to work in Canada? and about sponsorship)
