Director, Fraud and Merchant Risk Operations
Toast
SQL
SVP, Head of Operational Risk Management
Reinsurance Group of America, Incorporated
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Connecticut, Massachusetts, Montana, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $294,100 - $443,167 per year
Job Level
Lead
About the role
- Define, develop and execute the global operational risk management vision and strategy, in collaboration with business and functional leadership, which aligns with business objectives, regulatory requirements and the overall risk management framework.
- Act as the Chair of the Operational Risk Committee to support the achievement of this and other responsibilities.
- Design, implement and continuously enhance the operational risk management framework, programs, policies, and procedures.
- Own and enhance relevant risk methodologies and standards, including risk taxonomy, risk appetite statements and tolerance levels, and assessment tools.
- Lead enterprise-wide risk identification, assessment, monitoring, and reporting processes for operational risk.
- Ensure integration of operational risk considerations into business processes, decision-making, and strategic planning.
- Provide strategic advice and challenge the business on risk exposures and control effectiveness.
- Provide risk expertise and insights to influence strategic decisions and improve business resilience.
- Provide strategic counsel to the Global CRO, Executive Committee and Board of Directors on operational risk matters.
- Act as a liaison with regulators, auditors, and assurance providers on key risk topics.
- Partner with Global Technology, Procurement, and Data and Security teams to ensure robust data governance, privacy, controls, and resilience.
- Provide governance, expertise, and counsel to technology, cyber, data, and third-party risk management activities.
- Deliver insightful, transparent risk reporting to senior leadership, regulators, Executive Committee, and Board of Directors.
- Develop and establish comprehensive operational risk monitoring and early warning systems, use of non-financial risk dashboards, maintain key risk indicators, and performance metrics.
- Build and maintain strong relationship with the Executive Committee, regional leadership, business leaders, and Global Risk & Strategic Enablement leadership.
- Monitor external trends and regulatory developments to continuously evolve risk capabilities and ensure ongoing compliance.
Requirements
- 15 or more years of progressive experience in a risk/control and/or operations role with at least 10 years in senior leadership roles
- Bachelor’s degree in finance, business, or related field
- Proven track record of designing, implementing, and enhancing operational risk functions, frameworks, policies, and methodologies in a complex, global organization
- Comprehensive knowledge and practical experience with operational risk and regulatory frameworks and methodologies, risk and control self-assessment tools, risk technology platforms, and industry best practices
- Proven ability to engage and influence senior business and functional stakeholders, Executive Committee members, and Board of Directors in risk oversight capacity
Benefits
- RGA provides an annual bonus plan
- some positions are eligible for participation in our long-term equity incentive plan
- RGA also maintains a full range of health, retirement, and other employee benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational risk managementrisk methodologiesrisk assessment toolsrisk taxonomyrisk appetite statementsrisk monitoringrisk reportingdata governancenon-financial risk dashboardskey risk indicators
Soft skills
strategic adviceinfluencerelationship buildingcounselcommunicationleadershipcollaborationproblem-solvingnegotiationstakeholder engagement
