Event Staff
Reimagined Parking
Event Staff
Reimagined Parking
part-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $30 per hour
Job Level
Lead
About the role
- Ensure a seamless and positive experience for customers using parking facilities during events
- Assist customers with payment inquiries and help those unsure of how to pay for parking
- Deal with irate customers and resolve issues within site policy and framework
- Assist customers with the overall in/out process of parking, including entry and exit procedures
- Process tickets and collect parking fees (cash, POS and validations) and document passes in logbook
- Prepare shift reports, sort tickets, and prepare shift bank deposit
- Identify and report parking equipment deficiencies and safety concerns to direct supervisor
- Litter pick up and shoveling/salting as required
- Maintain and operate equipment belonging to Reimagined or the Property manager during shift
- Responsible for the collection of cash and front line revenues; control lot revenues and record keeping
- Balance revenue control sheets as mandated by management or the property manager
- Log all issues/events in the log book and report to direct supervisor
- Wear uniforms with company logo in a neat and well groomed manner; keep site clean, neat, and free of obstacles
- Track levels of stocks and supplies and perform other duties assigned
Requirements
- Strong command of the English language; be friendly, even-tempered, cooperative, able to work independently and be able to communicate effectively
- Basic knowledge of the parking equipment used at the site; Pay Stations, Ticket Dispensers, Exit Readers, Gate Machines
- Basic knowledge of both desk/handheld POS parking equipment used at the site
- High School Diploma or GED required
- Basic Technical Education
- Customer Service Experience required
- Parking related Experience
