Regrello

Full-stack Engineer

• Collaborate with cross-functional teams including Design, Product Management, and industry experts to build high-quality product features.
• Take on new challenges and responsibilities as needed, and be an enthusiastic team player in a dynamic startup environment.
• Help shape the company by participating in hiring decisions and contributing to our culture of continuous learning and growth.

Software Engineer

Technical Project Manager

• Partner with Engineering Teams: Collaborate with Regrello and customer engineering teams to plan and deliver a maintainable private cloud Regrello platform.
• Customer Advisory: Work with Customer Success Managers (CSMs) and customers to advise on solution design for key manufacturing use cases.
• Technical Expertise: Enable customer technical resources to become experts in the technical aspects of the Regrello solution.
• Project Management: Act as the key point of contact to manage technical deployments of customer-hosted Regrello solutions and AI capabilities.
• Customer Experience: Ensure a gold-standard experience for our largest and most strategic customers.
• Product Knowledge: Stay on the leading edge of Regrello’s product and technical offerings.
• Implementation Improvements: Proactively identify implementation improvements, determine root causes, and overcome roadblocks.
• Feedback Management: Manage and route customer feedback and issues.

DevOps Engineer

• Contribute to SRE-owned portions of application codebases related to infrastructure clients, SaaS clients, observability, and reliability patterns.
• Contribute to the developer platform interfaces to enable a growing number of engineers, microservices, and environments (helm charts, CI platform, and deploy processes).
• Advocate for new tools and processes that will help Regrello grow.
• Take part in on-call rotations.
• Collaborate with cross-functional teams, including Development, QA, Product Management, to ensure successful releases.

Senior Site Reliability Engineer

Customer Success Manager

• Serve as the strategic partner and point of accountability for the success of our most complex enterprise customers
• Own the entire customer lifecycle — from onboarding and training through adoption, expansion, and measurable value realization
• Act as a trusted advisor and subject matter expert, guiding customers on best practices for implementation and AI-powered workflow transformation
• Partner cross-functionally with Product, Engineering, and Services teams to drive high adoption, satisfaction, and retention
• Identify new opportunities for use case expansion, influence key stakeholders, and foster customer advocacy
• Proactively manage customer feedback and critical issues with a focus on outcomes, not just escalation
• Represent Regrello with executive presence and credibility, acting as the voice of the customer internally and externally

Enterprise Customer Success Manager

Solutions Engineer

• Partner with CSMs and customers to advise on solution design for key manufacturing use cases
• Be the expert authority on Regrello APIs and integration options to applications in the customer’s tech stack (ERP, MRP, PLM etc.)
• Enable technical resources at customers to become experts at technical aspects of the Regrello solution
• Act as customer’s key point of contact to program manage technical deployments of customer-hosted Regrello solutions and AI capabilities
• Ensure a gold standard experience at our largest most strategic customers
• Work with the wider organization to stay on the leading edge of Regrello’s product and technical offerings
• Proactively identify implementation improvements, determine root causes and overcome roadblocks
• Manage and route customer feedback and issues

Senior Enterprise Solutions Architect

Account Executive

• Identify and engage with C-level executives and operational decision-makers within the largest consumer electronics manufacturing firms to drive sales and expand our client base.
• Land and expand multi-year, multi-million dollar enterprise deals with the world’s largest manufacturers.
• Become an expert on Regrello's value proposition, utilizing our platform's data insights to uncover and capitalize on strategic growth opportunities for clients.
• Facilitate consultative and informative discussions with senior executives, demonstrating the significant business value of our cutting-edge solutions.
• Spearhead the optimization of sales strategies, including developing sales playbooks, defining key personas and segments, and identifying best practices for sales excellence.
• Lead strategic account planning and execution to meet and exceed sales targets, while ensuring the successful delivery of our solutions.
• Actively participate in industry events and conferences to foster relationships and generate new business opportunities.

Sales Account Executive – Electronics Industry

Business Operations

• Work alongside engineers, product managers, and customer success team to verify application functionality, usability, and scalability.
• Create and execute software system validation and testing plans to ensure the application meets the specifications.
• Identify, document, and report system bugs and performance issues.
• Review product specification, FAQ, and documentation for accuracy.
• Participate in cross-functional team bug bash sessions. Test user interface and recommend opportunities for improvement.
• Learn and understand the customer supply chain and manufacturing processes, problems, needs, and objectives and propose systems solutions to meet their requirements.

Industrial Analyst – Business Operations

Supply Chain

• Work alongside engineers, product managers and customer success team to verify application functionality, usability and scalability.
• Create and execute software system validation and testing plans to ensure the application meets the specifications.
• Identify, document, and report system bugs and performance issues.
• Review product specification, FAQ, and documentation for accuracy.
• Participate in cross-functional team bug bash sessions. Test user interface and recommend opportunities for improvement.
• Learn and understand the customer supply chain and manufacturing processes, problems, needs, and objectives and propose systems solutions to meet their requirements.

Industrial Analyst – Supply Chain, Manufacturing

Backend Engineer

• Architect, design and develop scalable and robust backend systems for large data software-as-a-service (SaaS) applications, ensuring high performance and reliability.
• Collaborate with cross-functional teams including Design, Product Management and industry experts to build high-quality product features.
• Lead and mentor a team of engineers, providing guidance and expertise in backend development, database systems and distributed systems.
• Stay abreast of emerging technologies and industry trends, incorporating new developments into the backend architecture and processes where appropriate.
• Participate in code reviews, technical discussions and decision-making processes to maintain high standards of code quality and best practices.
• Drive the adoption of best practices in backend development, data modeling and API design, ensuring the scalability and maintainability of the system.
• Champion a culture of innovation, encouraging and leading initiatives to explore new technologies and improve existing systems.

Principal Software Engineer, Backend Systems

• Build and drive our customer success playbooks and digital content
• Work with team to manage end-to-end customer journey
• Drive expansion and ROI within our customer base
• Define and drive key customer success metrics
• Manage and triage customer feedback and issues
• Be the face of Regrello to our customer base