Region of Peel

Analyst

• Play an integral role as a subject matter expert in the business requirements gathering and system configuration of the various strategic initiatives and projects in Human Resources.
• Supports JBS, Litmos, Parklane, SAP or any other HCM applications to meet the needs of Human Resources.
• Manage and resolve assigned ServiceNow tickets.
• Design, analyze business requirements, document business processes, identify gaps and provide solutions for enhancements or functionality of the systems.
• Consult with business leaders and subject matter experts for problem analysis and solution design and work with IT services on implementation or system enhancements.
• Prepare specifications for developers, prepare test scripts and tests system functionality.
• Participate in application technical and functional testing, troubleshoot and research system problems, and maintain configuration of HCM system.
• Support Hypercare activities which will be in person up to and including five (5) days a week.

Human Capital Management Analyst

Community Manager

• Provide expert guidance and advice on the development and implementation of community engagement plans and strategies using methods and tools to meet the unique needs of each project to maximize meaningful engagement and input
• Evaluate, analyze and consolidate feedback received through engagement activities
• Prepare stakeholder engagement plans, presentations, project plans, council reports, briefing documents and other comprehensive reports
• Monitor trends in community engagement best practices, identify risks and opportunities for specialty areas including youth, housing, newcomers, food and income security
• Develop and provide training on effective community engagement methods and best practices
• Develop and maintain cooperative, collaborative and strategic relationships with internal and external partners including community leaders, service providers and internal staff
• Represent the Region of Peel at community tables and share community engagement information with community partners and stakeholders
• Identify and lead opportunities to engage community partners, municipalities, and service providers in a wide range of projects
• Conduct research, interpret and analyze complex information related to the community in order to provide recommendations on emerging issues such as affordability, income and food security, funding, employment, housing and homelessness

Community Engagement Specialist

Financial Planning and Analysis

• Serve as the trusted advisor and administrative lead to the Commissioner and department leadership team, managing schedules, briefings, and communications with discretion and accuracy.
• Prepare and manage correspondence, memos, reports, and presentations.
• Maintain efficient systems that ensure timely action and compliance with corporate standards.
• Coordinate policy updates, council reports, and internal communication processes.
• Maintain personnel and performance records for the departmental leadership team.
• Provide day-to-day oversight, mentorship, and alignment of departmental administrative teams, promoting a culture of service and collaboration.
• Plan and manage interactions with Regional Councillors, residents, community partners, and external boards to support strategic priorities, events, and public engagement.
• Oversee procurement, expenses, and financial reporting.
• Coordinate HR documentation and assist in the recruitment and onboarding of key administrative staff.
• Support corporate initiatives and manage cross-functional projects that enhance service delivery, operations, and administrative functions across the department.
• Act as a departmental liaison for technology updates. Maintain document workflows, including DocuSign and electronic recordkeeping.
• Influence a culture of continuous improvement, equity, and integrity, offering reliable leadership in a complex and politically sensitive environment.

Executive Assistant – Commissioner of Corporate Services, CFO

Support Engineer

• Provide technical support to the team.
• Facilitate connection file/development project support to Inspectors, Clients and other Regional Sections.
• Track and maintain securities for development projects, advising on reductions and releases at appropriate stages of the project.
• Monitor construction maintenance periods and maintain records on status development projects.
• Co-ordinate the transfer of “As-Constructed” drawings and “Inspector’s Drawings” to GIS for records update.
• Correspond with inspectors, clients and other Regional Staff looking for information or requesting action on connection files and development projects.
• Investigate file requests including: Search files, programs (Hansen, Aqua Peel, CC&B, IPAL, EIM, Salesforce) and construction drawings for information as well as contacting other regional sources and relaying information to interested parties.
• Process inspection approvals for preliminary acceptance or final acceptance of project files including: Copy, scan and file work on computer
• Notify applicant of preliminary/final construction approval/deficiencies and commencement of maintenance period
• Notify applicant at end of maintenance period to prepare site for final inspection.
• Prepare inspectors package for final inspection.
• Prepare package for deficiency repairs to Operations/contractor.
• Follow up on deficiency repairs.
• Notify applicant of final construction approval, refund security deposit to applicant via Accounts Payable.
• Utilize software (Salesforce, Hansen, Aqua Peel, CC&B, IPAL, EIM, FIA) to monitor status
• Co-ordinate the transfer of completed files to the Records Centre.
• Confirm status of subdivision, nearing end of maintenance period, notify developer/consultant if not completed.
• Track work status in an Excel spreadsheet, Salesforce & FIA
• Coordinate the final CCTV Inspection for new subdivisions with wastewater program planning group.
• Review CCTV videos and prepare report noting deficiencies or recommendations for approval to applicable consultant.
• Send memo to Development TA granting final sanitary construction acceptance
• Track Development Project status.
• Coordinate various approvals with local municipalities, Consultants and internal clients.
• Co-ordinate Inspections of watermains, valves, hydrants, hydrant valves and services boxes on all new connection and development works
• Co-ordinate Inspections of manholes and water chambers for development projects as required for preliminary and final inspection approvals, while ensuring that all internal and external shareholders are informed of the Regions decisions and reports.
• Perform other duties as assigned.

Technical Analyst – Development Construction Inspections

General Counsel

• Provide legal advice on construction procurement, tendering, and project delivery models
• Draft, review, and negotiate construction, engineering, and consultant agreements
• Advise on contract structures, risk management, liabilities, and mitigation strategies providing advice and options which consider legal, business and political interests and industry practices
• Support clients delivering projects across water, wastewater, waste management, transportation, social housing facilities, and other municipal infrastructure services
• Manage and provide advice on construction disputes, including: Liens, Compliance with the Construction Act, Delay, deficiency and contract default claims, Extras and change-order matters, Utility conflicts or damage to utilities
• Provide strategic legal opinions to leadership and project teams
• Collaborate with internal departments and external partners including consultants, and utility owners,
• Keep up to date with legislative developments in Construction law and advise accordingly
• Conduct construction adjudications, tribunal appearances and litigation as required including examinations for discovery, motions, pretrials, mediations and trials
• Identify the need for and participate in continuous process improvement opportunities both for client teams and in Legal Services
• Manage files of varying degrees of complexity, importance, and urgency and remain responsive to client requests.

Senior Legal Counsel, Construction Law

Project Manager

• Responsible for the identification and development of the transportation program infrastructure budget including new infrastructure and replacement infrastructure on a 1-, and 10-year capital funding plan
• Leads the development charges background studies and ensures all future growth-related projects are properly identified in accordance with the Development Charges Act
• Provide Project Management services by leading a team of technical and project management staff to conduct cost analysis, variance reporting, and Hyperion Capex entry that support transportation programming initiatives
• Review/improve and implement existing and new business processes within the transportation program services to assist the Capital Works and Operations Sections
• Respond to customer service inquiries, develop solutions to technical problems and service problems
• Liaise with other divisions/sections, external agencies, municipal and boundary partners, and ensure legal agreements are adhered to

Project Manager, Transportation Infrastructure Management

Administration

• Provide overall leadership and accountability for Malton Village, ensuring safe, high‑quality, compliant, and sustainable operations in alignment with the Seniors Services Strategic Plan (2024–2029).
• Lead a large, interdisciplinary workforce in a complex, unionized long‑term care environment by providing clear, accountable leadership that supports employee well‑being, engagement, and retention.
• Oversee all aspects of resident care and service delivery in compliance with the Fixing Long‑Term Care Act, 2021, its regulations, and Ministry standards.
• Champion person‑centred, emotion‑based approaches to care, including the sustainability and advancement of the Butterfly Model of Care and Adult Day Services programming.
• Build and maintain strong relationships with residents, families, caregivers, physicians, community agencies, and health‑system partners.
• Provide effective financial stewardship, operational oversight, and business planning to support sustainable service delivery and future readiness.

Administrator – Executive Director

Solutions Engineer

• Reporting to the Strategic Client Services Manager, the Solutions Architect supports the Digital Service Team (DST) Program within Information Technology, Corporate Services.
• Built on partnership and collaboration, the DST drives technology-enabled improvements to operations and service delivery for employees and residents.
• The Solutions Architect will lead technology planning and solutioning to advance the Region’s strategic outcomes—primarily for the Health Services and Human Services Departments.
• This role is responsible for implementing technology roadmaps, optimizing applications through industry-standard frameworks, and delivering scalable, innovative solutions that enhance organizational performance.
• Collaboratively defines and regularly updates and maintains meaningful metrics that reflect the condition level of software applications
• Recommends specific upgrade, remediation, replacement or retirement actions to ensure that all applications stay above the desired condition level
• Actively collaborates with IT Solutions leadership and relevant stakeholders to: Provide technology roadmaps and strategic planning in support of evolving APS program goals and objectives Provide application assessment work and recommendations for effective short- and medium-term Application Portfolio upgrade and replacement projects, including recommended phased approaches to align with more complex long-term technology transitions
• Creates solution design documents and collaboratively provides direction and oversight for effective and secure solutions, ensuring robust interoperability with other relevant Regional systems, and conformance to the quality assurance, IT security and enterprise architecture principles, and to the Digital Strategy
• Reviews related requirements and configuration documents received from approved third parties, to ensure compliance with IT security and infrastructure policies, standards and procedures
• Analyses, designs and monitors technologies that support existing line of business capabilities
• Develops, updates and maintains the architecture blueprint that will include as-is architecture, target architecture, and architecture evolution roadmap (1-5 years) aligned with planned projects
• Defines, designs, develops and maintains comprehensive architectures & standards, and application components (up/downstream interfaces, user interface, report, application logic, data access and secure network integrity) in coordination with stakeholder list
• Updates and maintains an accessible repository for reference models and project-related architectural and application development materials related to APS
• Reviews all design documents for new or upgraded application and integration projects to ensure compliance with architectural policies, standards and procedures, and AODA compliant
• Provides technical leadership throughout APS project lifecycles
• Works closely with all project team members to understand, document, and confirm requirements
• Designs a system which takes into consideration the ease of maintenance, performance, and compatibility with existing systems
• Provides architecture review of existing methods making recommendations of performance & scalability improvements, management updates and standards injection
• Provides expert information architecture technical support for APS products relating to data management and data handling
• Develops logical data models, data accountability, logical database tables and maps logical data models to databases

Solutions Architect, Digital Services – Contract Full-Time

ServiceNow

• Design, develop, and implement ServiceNow solutions while driving platform adoption, governance, and continuous improvement.
• Work collaboratively with IT and departmental partners to deliver effective technology solutions that strengthen services across the Region and advance digital transformation.
• Stay current on the platform’s lifecycle, capabilities, and roadmap to ensure its full value is realized.
• Provide strategic insight into how ServiceNow and other enterprise platforms inform the Region’s Digital Strategy and align product vision with organizational objectives.
• Proactively articulate business value and anticipate partner needs to shape solutions that go beyond immediate requirements.
• Collaborate with business stakeholders to identify new capabilities, refine processes, and prioritize platform initiatives.
• Oversee platform operations—including administration, incident management, upgrades, performance, and security—while driving continuous improvement through automation, analytics, and process optimization.
• Provide strategic consultation and expert knowledge of ServiceNow’s product lifecycle and roadmap to guide planning, resource coordination, and deployment.
• Build strong relationships and collaborate with vendors, Change Management Specialists, and other stakeholders to align platform roadmap with regional initiatives.
• Ensure the Region’s needs are effectively translated into ServiceNow functionality and proactively deployed across digital initiatives.
• Conduct research on industry best practices to ensure the Region is maximizing its investment in ServiceNow.
• Champion ServiceNow adoption across the organization, supporting colleagues through communication, training, and change enablement.
• Conduct in-depth analysis, research, documentation review, and develop reports/recommendations to optimize platform usage.
• Assist IT Operations in selecting and advocating for the right technology solutions to improve internal partner experiences.
• Anticipate business needs and provide strategic recommendations on how ServiceNow can support evolving requirements.
• Build collaborative partnerships with internal groups to understand desired functionality and ensure platform alignment.
• Develop and manage strong relationships with vendors to ensure accountability, timely deliverables, and alignment with the Region’s needs.

Product Manager – ServiceNow

• Manage large and complex multi-disciplinary design and construction projects (budgets typically greater than $10 million/project) in support of the expansion and improvement of Peel’s major wastewater treatment plants
• Manage and co-coordinate consultant assignments for projects including environmental assessments, feasibility studies, preliminary through detailed design, tendering and contract administration
• Oversee engineering design and construction contract administration
• Provide leadership and direction to project teams and consultants
• Define project objectives, scope of work, key stakeholders, roles and responsibilities, key deliverables, design approach, detailed requirements, proposed stages and schedules
• Prepare terms of reference, tender documents for contracts, requests for proposals and evaluate detailed proposals
• Negotiate with public utilities, conservation authorities, local municipal representatives, and provincial and federal agencies to secure required permits and approvals
• Negotiate project changes in scope and related extras to minimize Peel’s financial risk while maintaining the quality and schedule of the project
• Manage and control the project budget, schedules and quality criteria
• Liaise with internal departments and external agencies, municipalities, Regional Councillors and the general public
• Manage the selection and procurement process for major equipment and assessment of new technologies
• Identify new business requirements to improve current practices and better assess infrastructure needs

Senior Project Manager, Capital, Water and Wastewater

Operations

• Under general supervision of the Area Foreperson, directs the workforce in carrying out instructions and tasks as assigned.
• Ensures work is performed to appropriate Regional guidelines and safety standards.
• Provides customer service in a fair, friendly, and professional manner.
• Directs the activities of one or more staff in lower classifications and assigns specific duties as necessary.
• Responsible for site operations including contracted services.
• Advises and keeps Foreperson informed of problems and offers recommendations.
• Investigates complaints, faults, or problems, determines cause, and offers recommendations.
• Ensures that all vehicles used in the operations are supervised and receive proper maintenance activities.

Subforeperson, CRC Operations

Legal Assistant

• Interpret and apply relevant legislation impacting corporate/commercial matters
• Draft, review, and coordinate legal documents, agreements, and municipal contracts
• Provide mentorship, guidance, and informal supervision to junior law clerks
• Support Regional boards and controlled corporations through by-law drafting, corporate filings, and compliance activities
• Conduct legal searches (title, corporate, PPSA), and analyze documentation to support legal opinions and decision-making
• Advise internal clients on contract-related matters, required consents, assignments, and corporate restructuring impacts
• Liaise with internal departments, external stakeholders, and legal counsel to resolve legal issues and support negotiations
• Ensure accuracy and consistency of legal documentation and maintain organized precedents, contract tracking systems, and legal files
• Stay current on legislative changes and apply updated legal knowledge to practice.

Senior Law Clerk

• Organize and Maintain Legal Files: Manage a high volume of legal files and documents, including highly sensitive and confidential materials relating to all departments.
• Maintain Filing Systems & Legal Resources: Develop, organize, and maintain filing systems, a law reference library, and supporting materials.
• Monitor and Coordinate File Activity: Independently track file progress, maintain follow-up systems, screen incoming correspondence, and draft responses.
• Calendar & Meeting Management: Organize meetings, schedule appointments, and maintain lawyers’ calendars.
• Collaborative Relationship Building: Develop and maintain strong internal and external working relationships.
• Document Preparation: Prepare high-quality correspondence, memos, reports, opinions, briefing notes, agreements, by-laws, and other legal documentation.
• Purchasing & Document Execution: Manage purchasing processes and document execution procedures.
• Council Reporting Coordination: Assist in the preparation and coordination of cross-departmental Council reports and related documentation.
• Docket & Financial Tracking: Operate docket systems, prepare journal entries, and manage internal charge-backs effectively.
• Court & Tribunal Procedures: Serve and file documents with courts and tribunals within prescribed timelines, recognizing and managing critical deadlines.

• Reporting to the Manager, Research and Business Intelligence you will play an integral role in the business requirements gathering and BI project execution stages of the various BI projects within Human Services.
• You will be responsible for requirements gathering, interpreting, and analyzing information to provide recommendations for improvements to projects, processes, or performance management tools, frameworks, and methodologies.
• Evaluate, analyze and identify issues regarding current thinking, technologies, business practices, and programs as it related to Human Services (HS) programs
• Process Analysis (understand how current processes work and define the problem)
• Develop BI recommendations for process changes and improvements
• Conduct Gap Analysis (compare current state versus future state)
• Analyze information and provides recommendations to support HS improvements
• Determine user requirements and develops a customized solution utilizing advanced BI methodologies
• Develop designs for the business tools and processes required in HS
• Respond to information requests on behalf of the team
• Support team goals and objectives by providing advice, training and/or guidance to staff
• Promote and model the Regional Values and principles of the Common Purpose
• Build relationships with internal and external stakeholders

Research Analyst, Business Intelligence

• Analyze and document current ("as-is") and future ("to-be") financial processes.
• Identify and prioritize system enhancements, automation opportunities, and process improvements.
• Develop business requirements and support system design, testing, and implementation.
• Collaborate with stakeholders to prepare business cases and long-term technology plans.
• Liaise with Information & Technology Services (I&TS) to align on architecture, integration, and support needs.
• Maintain financial systems inventory and ensure documentation and change management readiness.
• Support project planning, ROI analysis, post-implementation reviews, and report preparation.