Reformation

Sales Associate

Reformation

full-time

Posted on:

Location Type: Office

Location: Los Angeles • California • 🇺🇸 United States

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Salary

💰 $19 per hour

Job Level

JuniorMid-Level

About the role

  • Consistently meet and exceed sales goals
  • Assist in clientele generation through customer engagement
  • Contribute to an in-store experience for customers that surprises and delights
  • Deliver and foster a culture of an excellent client experience through a customer-first mindset to build long term loyal client relationships
  • Act as a brand ambassador, embody brand values, engage customers, and educate on sustainability
  • Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
  • Understand and maintain consistent inventory accuracy and controls in store
  • Contribute to Loss Prevention in all areas of the business
  • Uphold time and attendance policy
  • Ensure the selling floor reflects the brand and concept standards at all times
  • Share deep product knowledge with genuine enthusiasm and communicate product feedback
  • Help ensure the store environment is inspiring and product is easily accessible
  • Maintain and uphold a professional, healthy, and productive work environment
  • Report to the Store Manager and collaborate with store leadership and peers

Requirements

  • Experience working with a sales or retail organization and/or operationally intensive business
  • Ability to work in a fast-paced setting
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities
  • Driven approach to take on new challenges with the self-motivation for your work and career
  • Available to work a minimum of 30 hours per week, but up to 40 hours per week
  • Daily open availability across a full 7 day work week
  • Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)
  • FT Associate additions: be a leader among your peers and serve as an expert resource on brand and key customer issues
Benefits
  • Reformation is proud to be an Equal Opportunity Employer.
  • If you require accommodations during the application or interview process, please let us know.

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
interpersonal skillscustomer engagementself-motivationleadershipcommunicationflexibilityteam collaborationcustomer-first mindsetproduct knowledgeproblem-solving
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