About the role
- Consistently meet and exceed sales goals
- Assist in clientele generation through customer engagement
- Contribute to an in-store experience for customers that surprises and delights
- Deliver and foster a culture of an excellent client experience through a customer-first mindset to build long term loyal client relationships
- Act as a brand ambassador, embody brand values, engage customers, and educate on sustainability
- Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
- Understand and maintain consistent inventory accuracy and controls in store
- Contribute to Loss Prevention in all areas of the business
- Uphold time and attendance policy
- Ensure the selling floor reflects the brand and concept standards at all times
- Share deep product knowledge with genuine enthusiasm and communicate product feedback
- Help ensure the store environment is inspiring and product is easily accessible
- Maintain and uphold a professional, healthy, and productive work environment
- Report to the Store Manager and collaborate with store leadership and peers
Requirements
- Experience working with a sales or retail organization and/or operationally intensive business
- Ability to work in a fast-paced setting
- Strong interpersonal skills and the ability to interact effectively with diverse personalities
- Driven approach to take on new challenges with the self-motivation for your work and career
- Available to work a minimum of 30 hours per week, but up to 40 hours per week
- Daily open availability across a full 7 day work week
- Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)
- FT Associate additions: be a leader among your peers and serve as an expert resource on brand and key customer issues
- Reformation is proud to be an Equal Opportunity Employer.
- If you require accommodations during the application or interview process, please let us know.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
interpersonal skillscustomer engagementself-motivationleadershipcommunicationflexibilityteam collaborationcustomer-first mindsetproduct knowledgeproblem-solving