Reflaunt

Operations

• Manage and optimise the day-to-day performance of Reflaunt-powered resale platforms
• Own and optimise online merchandising across categories, brands, and resale programs
• Manage product onboarding, categorisation, tagging, and content accuracy
• Ensure accurate product lifecycle status (active, hotlist, markdown, rejected, etc.)
• Monitor stock availability, pricing, and sell-through performance
• Drive seasonal drops, launches, and trading initiatives
• Identify gaps, risks, and opportunities impacting sales and customer experience
• Leverage AI-enabled tools to enhance catalogue quality, content enrichment, and merchandising efficiency
• Manage day-to-day coordination with assigned brand partners
• Drive partner onboarding and ensure ongoing operational alignment
• Track and resolve issues related to cancellations, returns, stock sync, and catalogue errors
• Oversee order flow and ensure smooth execution from listing to delivery
• Coordinate with operations, logistics, and warehouse teams
• Monitor inventory health and proactively flag discrepancies
• Own tracking of key KPIs: sales, conversion, sell-through, cancellations, and availability
• Deliver weekly and monthly performance reports with actionable insights
• Maintain dashboards and ensure data accuracy
• Act as a key link between merchandising, partner needs, and operational execution

Sales & Operations Manager

Product Manager

• Define and lead Reflaunt’s product vision aligned with business growth
• Lead the full product lifecycle from discovery to launch
• Own the end-to-end user journey across brand integrations
• Define and track KPIs to measure product success
• Act as the bridge between business, engineering, and external stakeholders

Sales & Operations Manager

Head of Product