REE Medical

Program Manager

• Drive team strategy and direction in collaboration with Sales Leadership, including designing and implementing team goals, structure, and success metrics
• Ensure program goals meet or exceed company-wide sales objectives through collaboration with Sales leadership
• Lead and supervise team supervisors, coaching, mentoring, and tracking team performance
• Own team timecards, PTO approvals and serve as backup when supervisors are unavailable
• Manage team goals, individual development, and overall group development for the sales team
• Act as lead in interviews and onboarding for new team members
• Oversee performance management processes, including coaching conversations and performance concerns
• Ensure team follows Compliance Programs and safeguards personally identifiable information / personal health information
• Own team meetings and staff check-ins; communicate affiliate program updates to cross-functional leaders
• Manage and report on team compliance with REE Medical policies and procedures
• Assist in development of tactical plans to grow the Affiliate program; identify opportunities from market needs and performance trends
• Analyze KPIs and program data to inform decision-making and identify areas for program optimization
• Collaborate with Marketing, Operations, Product, Compliance, and IT to execute affiliate initiatives and integrate campaigns across customer touchpoints
• Support affiliate data collection and reporting processes for internal stakeholders and external affiliate partners

Affiliate Program Manager

Account Executive

• Act as the first impression of REE by contacting incoming leads and explaining services for purchase
• Establish strong client relationships built on trust and professionalism
• Grow REE’s business through incoming calls and proactive outreach
• Evaluate prospective clients’ disability(ies) and symptom progression and close sales of services
• Work empathically, efficiently, and in a compliant way when handling multiple clients per day
• Monitor queues for incoming calls and review CRM regularly for outreach within established sales team metrics
• Professionally and empathically present REE’s value proposition and ensure regulatory-compliant answers to questions
• Communicate with compassion while promoting urgency to overcome roadblocks or objections
• Update all client information in CRM accurately and completely within sales team metrics
• Adhere to Compliance team regulations to ensure compliant sales and safeguard PII/PHI
• Collaborate across teams to ensure sales invoices are properly created and submitted for processing
• Success measured by hitting monthly sales targets and goals, CRM activity and accuracy, and calls per day

Affiliate Program Manager

Inside Sales Representative