Business Operations

• Conduct analyses of existing business processes across sales, finance, and vendor operations to identify inefficiencies, bottlenecks, standardization and automation opportunities.
• Design and map new, streamlined workflows using process improvements to drive efficiency and productivity gains.
• Develop, write, implement, and govern internal business policies aligned with strategic goals and establish a governance model for adherence and regular reviews.
• Develop and execute comprehensive change management plans including communication strategies, stakeholder engagement models, knowledge repositories, and training programs to ensure adoption.
• Collaborate cross-functionally with technology, legal, and business operations to ensure processes and policies are technically feasible and legally sound.
• Define and track KPIs; provide regular, data-driven reports to senior leadership demonstrating impact and value.
• Collect and translate stakeholder feedback into actionable requirements and prioritize according to business goals.

Business Process Transformation Manager

BizOps Associate

HR Business Operations Specialist

Lead Director, Business Operations and Strategy

Manager, Business Operations

Business Operations Program Manager