Redbarn Pet Products

Account Manager

• Own the customer relationship across buyer, replenishment, eCommerce, operations, and category partners.
• Deliver annual and quarterly revenue, profit, and distribution objectives for assigned accounts.
• Lead Joint Business Plans (JBP), including goals, initiatives, item strategy, promo calendars, and execution timelines.
• Drive line reviews, new item launches, resets, and assortment optimization using item productivity and consumer insights.
• Lead QBRs and performance reporting, including executive-ready recaps of opportunities, risks, and action plans.
• Develop and manage account pricing strategy aligned to retailer margin requirements and company profitability targets.
• Build annual promo plans (TPR/feature/display/digital events), and evaluate performance with post-event analysis and learnings.
• Manage trade spend budgets, including accurate accruals, reconciliation, and ROI improvement.
• Partner with Finance to manage deductions/short pays/claims and reduce leakage; support dispute resolution with documentation and root-cause fixes.
• Own account-level forecasting inputs and assumptions; partner with Demand Planning to align forecasts to POS, inventory, seasonality, and promotional plans.
• Drive in-stock performance through proactive inventory planning and issue resolution across DC/store/eComm fulfillment nodes.
• Ensure operational readiness for retailer requirements (purchase orders, routing guides, EDI, ASNs, invoicing, labeling, packaging, pallet configuration).

Account Manager – National Accounts