Recruta

Data Scientist

• Lead product management and the learning engineering tribe. Manage A/B testing pipelines and hypothesis validation to scale evidence-based products.
• Define strategies and deliver personalized instructional interventions.
• Manage cross-functional teams, promoting development and high performance.
• Plan and coordinate projects using agile methodologies to deliver innovative solutions.
• Perform critical data analysis.
• Create storytelling and executive reports based on metrics and data.
• Apply statistical analysis techniques and advanced algorithms to enhance academic digital products.
• Communicate effectively with executive stakeholders, influencing strategic decisions.
• Foster a culture of continuous learning and innovation within the team.

Data Product Manager

Analyst

• Provide customer service and technical support to clients, ensuring satisfaction and efficient resolution of issues.
• Manage support tickets using help desk and CRM tools, ensuring proper tracking and follow-up.
• Analyze data to identify trends and opportunities for improving customer support.
• Document processes and customer interactions, keeping records organized and up to date.
• Communicate clearly and concisely, both verbally and in writing, with customers and internal teams.
• Manage multiple tasks simultaneously while maintaining organization and prioritizing requests.

Junior Customer Support Analyst

Financial Planning and Analysis

• Perform administrative routines, such as financial processes for Accounts Receivable.
• Register boletos (payment slips), post payments and perform financial settlements.
• Extract and review bank statements.
• Working knowledge of Excel spreadsheets.
• Communicate clearly and effectively.
• Work collaboratively in a team.
• Demonstrate proactivity and adaptability.
• Excel skills for developing spreadsheets and reports.
• Strong organizational skills.
• Familiarity with management systems for controlling information and data.
• Knowledge of administrative routines to carry out daily tasks.
• Written and oral communication skills for interaction with the team and clients.
• Resilience to handle pressure and deadlines.
• Adaptability to handle changes and new demands.

Data Product Manager

Junior Customer Support Analyst

Administrative-Financial Assistant