Manage email across multiple inboxes (up to 8) for different business operations.
Create and maintain SOPs and process documentation.
Support systems setup, research, and implementation.
Implement and manage project management tools (Trello, ClickUp, Asana).
Manage diaries and calendars efficiently.
Assist with e-Commerce operations as required.
Input and maintain reporting and financial data (capturing information into Xero).
Assist with basic design tasks and document formatting (Canva, WordPress — advantageous).
Proactively suggest improvements to workflows and systems.

Requirements

Previous experience as an administrative or virtual assistant preferred.
Strong organisational and time-management skills.
Ability to multitask and prioritise effectively across multiple projects.
Proficient in Google Workspace and Excel (Xero data entry — not bookkeeping).
Comfortable implementing and managing project management systems (Trello, ClickUp, Asana).
Basic familiarity with e-Commerce platforms (Shopify, Google Ads) and WordPress/Canva is advantageous.
Excellent written and verbal communication skills.
A dedicated home office setup with reliable internet.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entryprocess documentationproject managemente-Commerce operationsreportingfinancial data managementbasic design tasksdocument formatting

Soft Skills

organisational skillstime-management skillsmultitaskingprioritisationcommunication skills