Bilingual Member Experience Specialist
Borrowell
Bilingual Caseworker
Recruiting.com
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteJob Level
Junior
About the role
- Manage assigned projects and/or cases
- Adhere to the company’s general processes
- Provide telephone support
- Document every activity in the program-specific database
- Participate in ongoing professional development training
Requirements
- Minimum of one (1) year of customer service experience
- Bilingual (French/English) required
- Ability to multitask
- Attention to detail
- Excellent problem-solving skills
- Experience in the medical and pharmaceutical fields is an asset
- Working knowledge of Microsoft Word, Excel, and Outlook
Benefits
- Health insurance
- Retirement plan
- Paid time off
- Flexible working hours
- Professional development
- Behavioral health support
- Paid parental leave
- Paid caregiver leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicemultitaskingattention to detailproblem-solvingMicrosoft WordMicrosoft ExcelMicrosoft Outlook
