Reconomy

Operations

• You will work in order management for our leading take-back systems for end-of-life batteries, electrical appliances, and packaging
• You will perform regular tasks such as order intake, data entry, registration, and reporting for our customers
• In our IT system, Microsoft Dynamics Navision, you will create and review invoices and credit notes
• By advising customers and service providers by phone, you will strengthen relationships with our partners and resolve issues that arise
• You will reflect on your work and actively help shape the future of your role

Operations Manager

Administration

• We’re looking for a **Sales and Service Administrator** to join our **Social Housing team**, where you’ll play an important role in supporting customers, suppliers and colleagues across the business to deliver a great service every day.
• You’ll be responsible for processing supplier information, keeping our systems accurate and up to date, and responding to queries in a timely and professional way.
• A key part of the role is building strong relationships with our customers and supply chain partners, particularly when managing invoice queries by taking ownership to ensure issues are fully investigated and resolved, identifying root causes and training opportunities to support the business processes.
• As part of a close‑knit, fast‑paced team, you’ll balance organisation and prioritisation to manage day‑to‑day tasks, handle ad‑hoc requests and use your problem‑solving skills to support the wider team.
• You will also form part of our customer service team by responding to inbound calls and emails daily as required.

Sales & Service Administrator – Social Housing

Analyst

• The Corporate IT Analyst, Projects, plays a pivotal role in the onboarding of newly acquired businesses, ensuring seamless technical integration and migration of systems.
• Lead the technical onboarding of acquisitions, including the migration and integration of Microsoft M365, Mimecast, File Shares, Azure, Intune, and Quest on Demand environments.
• Work closely with internal teams and acquired entities to plan and execute full migrations, including legacy datacentre transitions and system clean-up.
• Ensure all technical onboarding tasks are completed to a high standard, minimizing business disruption and knowledge loss.
• Act as a primary technical point of contact for acquired businesses, providing clear communication and support throughout the onboarding process.
• Collaborate with business analysts, project managers, and other stakeholders to understand requirements and deliver tailored solutions.
• Deliver training and support to end-users as needed.
• Work with departments beyond IT (e.g., HR, Finance, Operations) to ensure technical onboarding aligns with broader business processes and objectives.
• Support due diligence activities, helping to identify technical risks and opportunities early in the acquisition process.
• Contribute to the development and refinement of onboarding processes, templates, and documentation.
• Identify opportunities for automation, efficiency, and improved customer experience.

Corporate IT Analyst – Projects

Account Manager

• The Environmental Data Account Manager role is dual-focused, with some aspects requiring a strongly customer-focused outlook and excellent communication skills.
• Support a portfolio of customers by being the primary point of contact for each one.
• Maintain consistent and effective communication, pinpointing opportunities for enhanced interaction and service improvement.
• Ensure the timely and accurate collection and submission of data for all accounts.
• Proactive and poses a solution orientated problem solving ability to identify service development areas, supporting a culture of continuous improvement.
• Manage a portfolio of accounts and be the dedicated point of contact, building strong working relationships with the customers.

Environmental Data Account Manager

• The Environmental Reporting Account Manager role combines two key skill sets:
• Customer-focused relationship management – building strong partnerships and delivering outstanding service
• Data-driven problem solving – analysing complex datasets and ensuring compliance accuracy
• You’ll be the primary contact for a portfolio of customers, ensuring timely and accurate data submissions, identifying opportunities for service improvements, and supporting compliance across UK and international markets.
• Manage a portfolio of accounts and act as their dedicated point of contact.
• Build strong, trust-based relationships with customers
• Deliver exceptional service and maintain consistent communication
• Understand customer needs and industry-specific challenges
• Liaise with compliance schemes, customers, and third parties
• Research and develop expertise in environmental regulations and voluntary commitments
• Support customers in meeting compliance obligations
• Manipulate and analyse large datasets using advanced Excel skills
• Translate complex data processes into clear, actionable insights for customers
• Identify opportunities for service improvements and contribute to continuous improvement initiatives
• Plan and prioritise workloads to meet strict deadlines
• Remain resilient under high volumes of communication and time-sensitive tasks

Environmental Reporting Account Manager

Bookkeeper

• Registrar y conciliar de forma precisa y oportuna todas las operaciones contables de la empresa.
• Garantizar la exactitud de la información financiera mediante revisiones y análisis periódicos de la información.
• Preparar y apoyar la elaboración de los cierres contables, asegurando el cumplimiento de los plazos establecidos.
• Asegurar el cumplimiento normativo y la correcta aplicación de políticas internas y estándares contables.
• Elaborar reportes financieros que respalden la toma de decisiones estratégicas.
• Mantener la documentación organizada y actualizada, facilitando las verificaciones establecidas por la empresa.
• Identificar y escalar oportunamente inconsistencias, riesgos o desviaciones en la información financiera.
• Conservar la confidencialidad de la información financiera y tributaria, asegurando su uso exclusivo para fines autorizados.

Accounting Assistant

COP 3,000,000 - COP 3,500,000 per month

• Reporting to the Accounts Payable Team Leader, you will be responsible for the reconciliation of purchase invoices against contracted movements on our bespoke system.
• Through timely and accurate reconciliation, you will be playing an important part in the wider team’s ability to deliver an excellent service and in prompt query resolution help to protect and improve profit.
• You will be responsible for your own supplier ledger and will work with them to improve processes where necessary by:
• Ensuring supplier invoices are received by the deadline given.
• Receipt of proof of deliveries.
• Reconcile/match to orders on our bespoke system.
• Request missing documentation from the service provider and ensure prompt receipt, adhering to month end deadlines.
• Investigate query causes and responses and liaise/escalate where necessary and seek resolutions.
• Ensure service providers are notified of invoice queries within agreed timescales.
• Liaise with both internal and external departments.
• Liaise with treasury department regarding payments.
• Follow procedure to ensure costs are recovered.
• Reconcile supplier statements where required.
• Maintain strong relationships with service providers.

Purchase Ledger Administrator

Compliance

• Accurately process a variety of administration tasks, including new applications and contact/company changes
• Provide ad hoc administration duties and support to other departments when required
• Deliver excellent customer service, both on the telephone and via email
• Develop an understanding of all operational activities within Valpak in order to confidently assist the Contact
• Centre with both outbound and inbound calls
• Play a key role in the Dataround processes, including logging data forms, following up verification forms and assisting with incoming members queries
• Encourage and promote high standard of administration within the team and company
• Consider and implement process improvement where possible within the team
• Support other departments in the auditing of essential documentation required by the regulations
• Co-ordinate Area Safety and ISO Inspections with other departments
• Report H & S stats to HR Director
• Ensure a high standard of accuracy is achieved for all member contact details
• Ensure administrative tasks are carried out in an accurate and timely manner
• Develop a good understanding of the wider Valpak services and how they fit into the business
• Ensure that a high level of customer service is delivered at all times
• Demonstrate excellent communication skills

Compliance Administrator

• The Environmental Compliance Coordinator ensures compliance with Extended Producer Responsibility (EPR) regulations by monitoring legislative frameworks, assessing producer obligations, and developing compliance plans.
• This role manages producer data, submits compliant reports, and prepares submissions to EPR program operators.
• The Compliance Coordinator also monitors collection networks, research evolving regulations, and collaborates with internal teams to support clients in meeting environmental obligations.
• Monitoring and documentation of EPR legislative frameworks
• Assessment of producer obligations against EPR legislative and program requirements, delivery of reports to producers
• Development and execution of compliance plans for producers
• Management of producer sales data and product characterization data
• Submitting compliant reports on behalf of clients on time as required
• Application of producer data to EPR program rules, preparation of submissions to EPR program operators
• Coordination of client information relevant for processing of invoices, i.e. key contact information
• Research and documentation on regulations pertaining to areas of growth across Canada
• Monitoring of collection network locations and operations against regulatory requirements
• Monitoring of other compliance requirements (performance reports, audits) against PRO operations
• Collaborate with RLG’s head office ECM team for delivery of client services
• Other duties as assigned

Environmental Compliance Coordinator

Procurement

• Assist the Category Team Lead in analysing sales, margin, and market data to support category strategies and performance improvements.
• Prepare regular reports on KPIs, spend analysis, cost comparisons, and performance, ensuring data accuracy and actionable insights.
• Support communication with suppliers and internal teams, helping manage product information, pricing updates, and promotional activity.
• Support standardisation and process improvement initiatives across all categories.
• Raise purchase orders for your key suppliers and manage and monitor order progress.
• Provide day-to-day administrative support to the category team, helping with presentations, meetings, and ad-hoc projects.

Procurement Assistant

Support Engineer

• As an IT Support Analyst, you will be a key member of a worldwide Service Delivery team with ultimate responsibility for delivering end-user requests, resolving incidents, maintaining systems and delivering projects across our Windsor Connecticut office and its satellite locations.
• Working within an ITIL aligned ITSM you will support internal customers and colleagues through tickets, phone calls, remote sessions, and in person.
• Periodically you may be required to attend secondary sites to deliver onsite support.
• Additionally, you will be responsible for IT project delivery in these locations, including supporting acquisition onboarding activity, both to business systems and across the Reconomy Our Resource tenancy.
• **Service delivery**
• Resolve incidents and requests within SLA, collaborating with third parties, colleagues, and IT Helpdesk Analysts to ensure effective triage and complete, accurate ticket information.
• Add commentary and record working time on tickets (incidents and requests) with a view to keep both customers (end-users) and colleagues informed.
• Participate in resolver groups, developing your own knowledge and experience.
• **Project Delivery**
• Lead and support various IT projects within our Connecticut, Windsor office including the consolidation of IT hardware, infrastructure, business systems and software post M&A.
• Onboarding new users onto our single tenancy, migrating from legacy tenants from time to time.
• Delivery various other IT projects both locally and across the Americas and other loops, as required from time to time.
• **Technology SME**
• Grow your knowledge of technology stacks and become a subject matter expert.
• Undertake advanced system administration tasks including complex troubleshooting of interdependent systems.
• Manage installations, upgrades and configurations of hardware and software through Intune or by exception legacy applications.
• **Infrastructure**
• Setup, relocate, configure, and troubleshoot end-user, meeting room, and office equipment on site.
• Support the local network on a day to day basis, working closely with Reconomy’s network services department.
• Support on-prem infrastructure as this rolls in from acquisitions and, plan / execute migration of this to cloud services working closely with other colleagues across the group