Reconomy

Account Manager

• The Account Manager, Circular Takeback Solutions is responsible for managing and growing a portfolio of client accounts while delivering a high level of service, responsiveness, and attention to detail.
• This role serves as the primary point of contact for assigned clients, ensuring their needs are met, issues are resolved quickly, and opportunities for account growth are identified and executed.
• The Account manager works cross-functionally with internal teams to ensure seamless execution and a consistently positive client experience.

Data Engineer

• **We are looking for a **Senior Data Engineer** to join our growing data team and play a key role in shaping and modernising our data landscape.****
• **This is a **hands-on, delivery-focused role**, where you will design, build and optimise data pipelines, enabling better decision-making, improved customer experience, and scalable data solutions across the business.****
• **You’ll work closely with Product, Business Analysts and Engineering teams to turn data into real business value.****

Senior Data Engineer

Compliance

• The Compliance Consultant is key to the delivery of Valpak’s core business, compliance solutions.
• This is an exciting role requiring market awareness, the ability to learn quickly and to keep calm under pressure.
• The Compliance Consultant is a cross between field based and home based work, where you will act as an ambassador for the company, providing outstanding customer service.
• You will also demonstrate exceptional knowledge of Extended Producer and Producer Responsibility Regulations (EPR, Packaging, WEEE and Batteries) and provide technical assistance to other departments within Valpak.
• You will be able to talk about other regulations and become familiar with other regulatory changes/consultations as they arise.
• The Compliance Consultant will play a vital audit role in the completion of the data monitoring plan and be responsible for managing individual accounts.
• Conduct member audits and other types of audits as required
• Identify and deliver member and supplier audits in line with the data monitoring plan
• Plan own audit schedule with an efficient and professional approach, maximising time and resources
• Ensure all data submitted to Valpak by its members meets the required standard of accuracy, advising members appropriately
• Provide support to the Audit Manager in the delivery of the data monitoring plan
• Complete audits both in person at sites and over Teams
• Understanding of Packaging, WEEE and Batteries regulations
• Be a Regulatory expert, providing technical guidance to members and support to other departments within Valpak
• Understanding of VDI systems and data gathering. Rules checking of VDI EPIC forms
• Support members with the transition to EPR
• Develop a detailed knowledge of the data submission process
• Participate in all data submission rounds
• Account Management
• Manage a portfolio of member accounts ensuring an appropriate level of service is delivered
• Perform a vital role in the retention and also recruitment of compliance scheme members
• Actively participate in member training including presenting at events
• Customer Service and Team Support
• Provide excellent service and work with customer to understand their business needs, and any ways in which we can help them
• Develop a rapport with other departments within the business especially VDI, to ensure outstanding member service is delivered at all times
• Be seen as an escalation point for Environmental Compliance Advisors, and take responsibility for difficult member situations and technical queries
• Work with the wider auditor team, SAMs and Policy to build and integrate knowledge across compliance
• Support with testing of systems as and when required
• Promote Valpak’s service offering
• Be fully aware of and actively promote Valpak’s service offering
• Identify and source leads during customer facing situations
• General administrative duties
• Ensure accurate records of all member and non-member contact are maintained within Valpak’s in-house systems
• Key areas
• Strong communication and negotiation skills
• Polite and professional at all times
• Positive, proactive, enthusiastic and approachable
• Excellent interpersonal skills
• Flexibility and adaptability
• Ensure an excellent level of customer service and accuracy in the delivery of Valpak’s monitoring plan

Compliance Consultant

Director

• Nurture and strengthen relationships with high-profile fashion clients
• Lead a portfolio of clients overseeing returns operations
• Support clients through peak periods
• Drive continuous improvement and operational challenges
• Align cross-functional teams around customer outcomes
• Identify unmet needs and shape future demand

Client Development Director

Manager

• - Manage and maintain a strategic client account site(s) in line with revenue and budget targets ensuring profitability, stability and retention of the clients business.
• - Ensure that service delivery is being carried out accordingly and proactively seek sustainable development opportunities and identify optimisations across the estate with our client.
• - Manage existing areas and locations, continually assessing the current waste solution in respect of practical delivery of requirement and value for money.
• - Lead and manage your team in order to ensure that the service provided meets the clients requirements and standards through regular reviews, checks and monitoring of site performance.
• - Provide proposals as to how services could be improved, demonstrating enhanced service, ease of use and commercial benefit.
• - Monthly preparation and analysis of client management information.
• - Develop and maintain a relationship with key contacts and influencers on site.
• - Investigate and advise on any issues with service providers.
• - Maintain a flow of timely information to the client and Reconomy offices regarding changes or further opportunities on site.
• - Resolve any client-related issues or disputes.
• - Review site practices and routines to ensure compliance with best practice and relevant legislation.

Key Contract Manager

Consultant

• The EPR Data Consultant will work alongside our International Compliance Advisors/Consultants who act as the customer facing touchpoint, to ensure all international data submissions are submitted to a high standard.
• The successful candidate will be responsible for manipulating and collating final data submissions under a variety of different country regulations, including but not limited to, waste packaging, waste electrical and electronics (WEEE), waste batteries and textiles.
• With support from International Compliance Advisors/Consultants, they will quickly develop a good knowledge of the relevant environmental waste compliance regulations, ensuring that all international data obligations are met for accounts.
• The candidate will work closely with the Compliance Advisors/Consultants and will maintain a good knowledge of the relevant account in order to ensure data submitted to the relevant authorities complies with legal requirements and regulations.
• They will also work together to ensure that the customer is receiving a high level of service overall.
• The ideal candidate will be confident working in both a busy team environment and on their own initiative. As a newly developed team, this will be an exciting opportunity to develop and contribute towards a rapidly growing Valpak service.
• Management Of Data For Allocated Accounts
• Work alongside the customer facing account manager to ensure that international compliance data is accurate and submitted on time
• Work with the UK data team to ensure all data submissions are completed to a high standard
• Ensure that all required environmental data (including but not limited to weights information) is collated appropriately
• Ensure data received from customer contains necessary information
• May involve some telephone/email support to suppliers
• Data Cleansing And Maintenance
• Become an expert in utilising in-house software system (EPIC) which inputs and analyses weights information
• Manipulate data into relevant format for each country/regulation
• Use various tools to consistently check and improve on the accuracy of international data
• Use data skills to provide useful information for accounts such as swings analysis and trends
• Maintain a strong knowledge of the international environmental regulations across a variety of countries
• Work alongside the Compliance Advisors/Consultants to understand and maintain a strong knowledge of data requirements and scoping in relevant countries
• Develop and maintain a good knowledge of activities and obligations for relevant accounts
• Perform data checks for all accounts, to ensure all submissions are as accurate as possible and consistently improved
• Contribute to consistently improving and innovating the International Data Service
• Proactively seek out opportunities to make efficiencies and further develop the service
• Inspect and advance current procedures
• Optimise data automation practices

EPR Data Consultant

Administration

• First point of contact with Receiving Facility(ies) and Eligible Community Contractors(s)
• Create, modify, complete, and file compliance checklists that verify all contractual obligations are being satisfied
• Complete data analysis and reconciliation of contractor data and submit invoices accordingly
• Request, receive, review, and file all compliance documents by contract deadlines
• Identify, communicate, and, resolve contract deficiencies/violations in a timely manner
• Follow up and document deficiencies/violations and resolution(s)
• Escalate issues that cannot reasonably be addressed to RLG management
• Maintain all documents related to the contract(s) in a centralized filing system
• Provide support and training to Receiving Facility (RF) and Eligible Community (EC) Contractor(s) to ensure contract compliance and data reporting requirements are satisfied
• Complete data analysis, and reconciliation, identify errors, and ensure corrections are made by the EC Collection Contractor(s) in a timely manner
• Input data into centralized systems as required
• Identify, assess, and report risks, issues, concerns, and opportunities for improvement for consideration by RLG Management
• Ensure all compliance documents are requested, received, reviewed, and filed by contract deadlines
• Respond to and coordinate emergency and contingency issues, where necessary
• Oversee the collection, preparation, storage, and shipment of material samples to a centralized RLG auditing facility
• Oversee the delivery of blue box materials from all EC sources to the approved RF.
• Undertake regular site visits and physical inspections of RFs
• Ensure contract compliance at the approved RF with regard to wait times, weigh scale protocols, tipping procedures, etc.
• Comfortable driving/travelling in inclement weather throughout Ontario
• Comfortable working around large equipment such as front-end loaders, skid steers, transport trucks, etc.
• Willing to work outside in all weather conditions at a waste management facility
• Willing to work outside of normal business hours, as overtime, as required
• Other duties as assigned

Contract Administrator

• You work in the order management of our leading take-back systems for end-of-life batteries, electrical appliances and packaging.
• You perform regular tasks such as order intake, data entry, registration and reporting for our customers.
• In our IT system Microsoft Dynamics Navision you create and verify invoices and credit notes.
• By advising customers and service providers by phone you strengthen relationships with our partners and resolve any issues that arise.
• You proactively reflect on your work and help shape the ongoing development of your role.

Operation Manager – RRT

Chief Marketing Officer

• Plan and execute marketing campaigns aligned with growth and engagement objectives.
• Deliver campaigns across digital channels, email, content, and events.
• Support initiatives to increase member acquisition, retention, and engagement.
• Manage campaign timelines and ensure timely, high-quality delivery.
• Support member communications in collaboration with the Members & Compliance Lead.
• Promote webinars, training sessions, events, and industry conferences.
• Translate technical or compliance-related content into clear and engaging communications.
• Ensure consistent messaging and tone across all member-facing materials.
• Update and manage the front-end content of the organisation’s website.
• Publish and maintain digital content using tools such as WordPress.
• Ensure website content supports campaigns and reflects brand standards.
• Track campaign performance and engagement using analytics tools.
• Use data insights to improve campaign effectiveness and reach.
• Identify opportunities to enhance marketing performance and audience engagement.
• Support the organisation’s brand visibility across marketing materials and industry events.
• Ensure a professional and consistent external brand presence.

Marketing Executive

Recruitment

• Provide comprehensive administrative support across the recruitment lifecycle
• Support early‑stage screening and maintain organised talent pipelines
• Coordinate interviews, manage diaries, and liaise with candidates and hiring managers
• Support assessments when needed, including logistics, preparation, and candidate follow‑up
• Maintain accurate candidate records on our Applicant Tracking System
• Respond to candidate queries in a timely and professional manner
• Assist with recruitment reporting and data tracking
• Support ad‑hoc projects within the Talent Acquisition and wider People team

Talent Acquisition Administrator

Customer Support

• Provide prompt and professional responses to customer inquiries—whether in person, by phone, or via email—to ensure timely resolution and uphold high service standards.
• Escalate complex or priority concerns to appropriate teams
• Collaborate with other departments to efficiently and accurately resolve the issue at hand, ensuring seamless cross-functional alignment and timely outcomes.
• Accurately document all interactions and updates in the CRM system
• Identify priority or complex issues and escalate them to the appropriate teams or leadership to ensure swift resolution and maintain operational effectiveness.
• Create purchase orders and maintain proper records for billing and compliance
• Meet or exceed performance metrics including response time, resolution rates, and customer satisfaction
• Recommend improvements to processes and procedures to enhance operational efficiency and strengthen overall performance.

Customer Service Representative

• The Account Manager role is dual-focused, with some aspects requiring a strongly customer-focused outlook and excellent communication skills.
• Your main responsibilities will include maintaining consistent and effective communication, pinpointing opportunities for enhanced interaction and service improvement, and ensuring the timely and accurate collection and submission of data for all accounts.
• Managing a portfolio of accounts and being the dedicated point of contact, you will:
• Have a customer focussed approach that builds a strong working relationship with the customer, and provides excellent customer service
• Use your excellent communication skills to liaise with compliance schemes, customers, and third parties to ensure compliance
• Build up knowledge of various compliance regulations and commitments via research
• Deepen your understanding of the customer requirements and the industries they operate in
• Utilise your strong data analysis and excel background to articulate complex data problems/processes back to customers
• Manipulate and analyse large volumes of data
• Be proactive and poses a solution oriented problem solving ability to identify service development areas
• Use your resource planning skills to ensure that all deliverable deadlines are planned and met to a high degree of accuracy
• Be resilient to high volumes of communication and deadlines