Reconomy

Program Manager – Marketplaces

Reconomy

full-time

Posted on:

Location Type: Hybrid

Location: Telford • United Kingdom

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About the role

  • - **Program governance: **Build and maintain the marketplace operating model; manage weekly cross-functional standups, decision logs, and program documentation
  • - **Program planning: **Develop sequencing, dependencies, and timelines for marketplace initiatives; ensure teams understand priorities and delivery expectations
  • - **Playbooks: **Create marketplace playbooks covering onboarding, readiness, enablement, service workflows, SLAs and launch processes; deploy and ensure adoption across teams
  • - **Reporting: **Produce weekly dashboards surfacing revenue pacing, integration status, pipeline movement, service performance and operational blockers; distribute to leadership and workstream owners
  • - **Escalation management: **identify risks early, assign owners, drive mitigation plans and escalate decisions when required
  • - **Stakeholder alignment: **Coordinate Product, Sales, Marketing, Operations and Customer Success around shared marketplace goals; lead structured communication cadences and weekly meetings across the working group
  • - **Process improvement: **Monitor program performance and identify opportunities to reduce cycle time from partner signed to first revenue; continuously refine operating standards

Requirements

  • - **Program leadership:** 3-5 years experience managing multi-workstream commercial programs in marketplace, ecommerce, SaaS or commercial operations environments
  • - **Cross-functional execution:** Proven track record coordinating Product, Account Management/Customer Experience, Sales, Marketing and Ops and Data functions while holding teams accountable to clear deadlines and outcomes
  • - **Analytical capability:** Ability to interpret program data, track KPIs, and surface recommendations for sequencing, prioritization and risk mitigation
  • - **Program tooling:** Proficiency in program management and reporting platforms such as Jira, Asana, Monday, Airtable, MS Project, HubSpot, Looker or Confluence
  • - **Communication:** Strong written and verbal communication with the ability to deliver concise updates for senior stakeholders and escalate issues with clarity and rationale
  • - **Process design:** Experience creating repeatable workflows, reporting standards, templates and governance structures from scratch
  • - **Ownership mindset:** High urgency and bias for action; able to solve problems independently, build structure in ambiguity and influence without authority
Benefits
  • A supportive atmosphere is essential to bringing our best selves to work. Our benefits include:
  • - Employee Assistance Program
  • - Internal Wellbeing Workshops
  • - Rebound Cares – Volunteer days
  • - Hybrid Working Policy
  • - Home Workspace Setup Allowance
  • - Ergonomic Guidelines
  • - Working from Abroad – up to 2 weeks per year
  • - Competitive Maternity Leave Policy
  • - Menopause Guidelines
  • - Personal Development Opportunities and Internal Moves
  • - Your well-being also matters to us. As part of our commitment to mental health, we offer access to OpenUp, a trusted platform for professional support.** ****Learn more**
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program governanceprogram planningprocess improvementanalytical capabilityprogram toolingprocess designreportingrisk mitigationmarketplace initiativesecommerce
Soft Skills
communicationstakeholder alignmentownership mindsetcross-functional executionleadershipproblem-solvingorganizational skillsadaptabilityinfluence without authorityteam accountability