Reconomy

Environmental Reporting Account Manager

Reconomy

full-time

Posted on:

Location Type: Hybrid

Location: Stratford-upon-Avon • United Kingdom

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Salary

💰 £26,800 - £28,000 per year

About the role

  • The Environmental Reporting Account Manager role combines two key skill sets:
  • Customer-focused relationship management – building strong partnerships and delivering outstanding service
  • Data-driven problem solving – analysing complex datasets and ensuring compliance accuracy
  • You’ll be the primary contact for a portfolio of customers, ensuring timely and accurate data submissions, identifying opportunities for service improvements, and supporting compliance across UK and international markets.
  • Manage a portfolio of accounts and act as their dedicated point of contact.
  • Build strong, trust-based relationships with customers
  • Deliver exceptional service and maintain consistent communication
  • Understand customer needs and industry-specific challenges
  • Liaise with compliance schemes, customers, and third parties
  • Research and develop expertise in environmental regulations and voluntary commitments
  • Support customers in meeting compliance obligations
  • Manipulate and analyse large datasets using advanced Excel skills
  • Translate complex data processes into clear, actionable insights for customers
  • Identify opportunities for service improvements and contribute to continuous improvement initiatives
  • Plan and prioritise workloads to meet strict deadlines
  • Remain resilient under high volumes of communication and time-sensitive tasks

Requirements

  • Excellent written and verbal communication skills
  • A customer focused approach
  • Ability to quickly take on large quantities of technical information
  • Advanced IT skills, particularly Microsoft Excel
  • Solution orientated problem-solving ability
  • Collaborative working style
  • Excellent planning, scheduling and organization skills
  • Full UK driving licence
  • Educated to degree level or equivalent
Benefits
  • Dual Location / Hybrid worker Status
  • Participation in our annual Incentive Plan (VIP) - up to 10% bonus
  • 25 days annual leave plus bank holidays, volunteering day and your birthday off!
  • Option to buy and sell up to 9 days annual leave
  • Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
  • Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
  • Pension scheme up to 8% employer contribution
  • Access to reward & discount platform
  • Wellbeing initiatives

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysiscompliance accuracyadvanced Excel skillsdata manipulationdata-driven problem solvingtechnical information analysisservice improvementworkload planningtime management
Soft skills
customer-focused relationship managementcommunication skillscollaborative workingproblem-solvingorganizational skillsresiliencetrust-buildingservice deliverycustomer needs understanding
Certifications
degree level educationfull UK driving licence