Accessibility Training Delivery Manager
Recite Me
full-time
Posted on:
Location Type: Hybrid
Location: Gateshead/Newcastle • United Kingdom
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Job Level
About the role
- Own, plan, develop and execute our client centred accessibility training strategy, delivering both scalable, repeatable on-demand training and bespoke programmes for designers, developers, content authors, product owners, and leadership teams, with clear commercial focus.
- Work closely with the Customer Success team to coordinate, manage, and track client training programmes, including scheduling, attendance, completion, and follow-up activity. This will involve providing clear strategic reporting on the success of training programmes whilst identifying opportunities for further development.
- Support the development and maintenance of structured training pathways aligned to client maturity, onboarding stages, and Recite Me services.
- Innovate and utilise technology to deliver scalable and sustainable training, including the effective use of Learning Management Systems (LMS) and digital learning platforms.
- Contribute to the creation, refinement and most importantly the accessibility of training materials, ensuring content meets accessibility standards and reflects current best practice.
- Adapt training delivery methods to support different learning preferences, accessibility needs, and organisational contexts.
- Use an insights driven approach to continuously improve content quality by using key metrics gathered across multiple touch points to identify what’s working and what’s not.
- Collaborate with accessibility specialists and consultants to ensure training aligns with real-world accessibility barriers, audit findings, and remediation guidance.
- Stay up to date with developments in accessibility standards, assistive technology, and inclusive learning practices, feeding insights back into training design.
- Work with our Recite Me Partnership network to source and manage external training providers for specialist programmes.
Requirements
- IAAP certification (e.g. CPACC, WAS, or equivalent) desirable but not essential.
- Practical experience applying digital accessibility standards in real-world contexts.
- Strong understanding of WCAG and the ability to explain requirements clearly in plain language.
- Confident in public speaking engagements and facilitating group sessions in a client facing setting.
- Confident using assistive technologies to demonstrate accessibility barriers and solutions.
- Experience delivering training, workshops, or structured learning sessions (virtual and/or in person).
- Ability to translate accessibility findings into practical, role-specific guidance.
- Working knowledge of HTML and common accessibility-related issues.
- Familiarity with accessibility considerations for documents, including Word, PowerPoint, and PDFs.
- Experience supporting and enabling teams to improve accessibility practice over time, underpinned by market-driven insight into commercial accessibility training, identifying, curating high-impact courses that drive engagement, and owning the scoping, creation, and management of training content and materials.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital accessibility standardsWCAGHTMLassistive technologiestraining deliverystructured learning sessionsaccessibility-related issuescontent creationtraining materialsinsights driven approach
Soft Skills
public speakingfacilitating group sessionsclient facingcollaborationadaptabilitycommunicationstrategic reportinginnovationproblem solvingcontinuous improvement
Certifications
IAAP certificationCPACCWAS