Recite Me

Administrative Assistant

• Review invoice tickets in HubSpot and create accounts in QuickBooks
• Accurately raise invoices and log receipts
• Update debtor sheets with receipt information and scan customer checks
• Maintain accurate and up-to-date records, including routine HubSpot updates for deals and invoice tickets
• Conduct soft debtor chasing (reminder emails, follow-ups) to support effective debtor management
• Provide general finance support to the line manager as needed
• Work closely with the Line Manager and UK Credit Controller to develop skills across finance and admin tasks
• Take on training, coaching, and feedback to ensure accuracy and consistency
• Build knowledge to become a reliable backup across key responsibilities over time
• Provide cover during line manager absence for agreed tasks once trained
• Schedule interviews, conduct reference checks, and maintain employee records
• Support onboarding processes
• Assist with employee benefits administration and updates as directed
• Manage incoming office calls, voicemail, physical mail, and office supplies
• Order and maintain office equipment and supplies
• Provide support for company events, team lunches, and engagement sessions
• Book tickets and hotels for team travel, escalating exceptions as required
• Gather receipts and assist with expense submissions and reimbursements
• Submit vendor bills and receipts

Brand Manager

• Own Recite Me’s brand positioning and ensure consistent, mission-led messaging across all channels.
• Collaborate closely with our founder and CEO, Ross Linnett, to amplify his story and voice through LinkedIn, media, events, and speaking opportunities.
• Design and deliver brand campaigns that build awareness, connect emotionally, and cut through the noise.
• Create mission-driven campaigns around accessibility milestones (e.g. GAAD, National Inclusion Week, DOJ deadlines) that link back to Ross’s founder journey.
• Lead Recite Me’s entry into relevant awards and recognition programmes to elevate brand credibility and thought leadership.
• Plan and execute events including trade shows, webinars, podcasts, roundtables, and lunch & learns.
• Maximise speaking opportunities and sponsorships that position Recite Me as a thought leader.
• Work with partners on co-marketing initiatives that expand visibility and drive joint value.
• Manage pre-event promotion, onsite branding, and post-event nurturing to deliver ROI.
• Build relationships with journalists, bloggers, influencers, and industry bodies.
• Develop and distribute press releases, opinion pieces, and media content to secure consistent coverage.
• Proactively pitch founder-led and client-led stories to generate thought leadership opportunities.
• Define and track brand metrics (awareness, share of voice, media coverage, advocacy engagement).
• Monitor campaign and event ROI, providing insights and recommendations.
• Stay ahead of trends and competitor activity to continuously improve Recite Me’s brand strategy.

Brand Marketing Manager

Customer Success Manager

• Ensure seamless transition from sales to customer success and support onboarding of new clients
• Guide clients through the toolbar implementation process, working closely with sales and technical teams
• Maintain and support a portfolio of legacy accounts, ensuring client satisfaction and smooth renewals
• Provide responsive, high-quality customer service via email, phone, and virtual meetings
• Work with internal teams to troubleshoot implementation challenges and escalate technical issues when needed
• Track and update client information, implementation progress, and renewal timelines in CRM
• Assist in producing simple reports and usage summaries for clients
• Take ownership of retention and revenue growth targets and participate in account reviews
• Advocate for accessibility and help clients get the most from Recite Me solutions
• Work closely with the CSM Team Leader and collaborate with internal stakeholders

Customer Success Associate

Account Manager

• Get to know product and market, work closely with Sales and Marketing; Hunt and develop new partner leads, identify value for both parties, build relationships; Requirement-gathering to identify product or partner fit, remove objections, ask great questions, share knowledge and influence; Presenting to partners and their networks/customers; Build and manage a pipeline of partner opportunities, work with Sales to forecast and pivot; Negotiate price and value with current and potential partners; Compose engaging content and storytelling for audiences; Manage technical discussions with 3rd parties to establish software integrations (advantageous); Excellent time-management and strong project planning

Partnerships Manager

Business Development Rep

• Our Sales Team is the engine of our business, the driver for growth, and the role of the Sales Executive is key to our continued success.
• It all starts with getting to know our product and the market. Working closely with our Lead Generators to research, identify, and engage new prospects. Using your savvy and sales acumen to nurture interest, book and deliver software demonstrations and manage qualified opportunities to a successful sale.
• Hunting and developing new leads, identifying prospects, building relationships, and understanding their drivers for doing business with us
• Presenting and requirement-gathering - capable of demonstrating product fit, removing objections, sharing knowledge, and influencing a positive outcome
• Building and managing a pipeline of qualified opportunities, forecast outcomes accurately, and pivot activity accordingly
• Negotiating - you are comfortable talking price and relating perceived ‘cost’ to our value proposition and closing with minimum ‘friction’
• Great story-telling, capable of composing engaging content with an understanding of what is relevant to a given audience (and why)
• Excellent time management, able to prioritize key tasks, and manage multiple conversations whilst never letting an opportunity slip

Business Development Executive, Software, SaaS

Sales Development Rep

• Working closely with Business Development Executives to research, identify and engage new prospects, Cultivate relationships with key decision-makers and influencers to understand needs and product fit, Book meetings for Sales Executives to close ensuring all relevant information is shared, Hunting and developing new leads, identifying prospects, building relationships and understanding their drivers, Use of phone, email and social selling to maximise meetings booked, Compose engaging content tailored to audience, Time-management and prioritization of tasks, Listen and communicate effectively to influence outcomes

Administrative Assistant

Brand Marketing Manager

Customer Success Associate

Partnerships Manager

Business Development Executive, Software, SaaS

Sales Development Representative – Software, SaaS