RCX Sports

Recruitment

• Assist with job postings end-to-end, including creating and posting roles, monitoring posting performance, and closing postings at the right time in coordination with the League Operations team.
• Support League Coordinators with posting troubleshooting, candidate flow administration, interview scheduling, and collecting interview feedback.
• Assist with creating and sending offer letters using established templates and processes.
• Initiate and track background checks, follow up on missing items, and maintain clear status notes with guidance from the People Ops team.
• Process onboarding packet requirements and ensure completeness and timely submission.
• Support I-9 verification workflows and coordinate completion and review steps per internal process.
• Track new hire training completion in Rippling and follow up on gaps.
• Maintain accurate employee files and documentation standards for seasonal staff.
• Process rehires, pay rate changes, and supervisor or league assignment changes.
• Assist seasonal employees with Rippling updates and troubleshooting, including personal information updates, bank account changes, mobile app assistance, etc.
• Support seasonal offboarding, including termination processing and communications aligned to team guidelines.
• Conduct phone screens for Game Day Representatives and support pipeline nurturing to maintain an active bench of candidates during peak season.
• Provide phone screening support for Foundation roles beyond Game Day Representatives.
• Support 1099 officials processing, including agreement routing and background check.
• Assist with creating training materials.

Recruiting Intern

Onboarding Specialist

• Act as the main point of contact for assigned new League Operators from the time they sign their operating agreement through the placement of their first league order.
• Conduct regular communication with operators via phone, email, and text to provide proactive updates, guidance, and support.
• Follow established onboarding workflows to guide operators through each stage of setup, identifying when additional support or touchpoints are needed.
• Assess operator readiness and determine the level of support required for each operator to successfully run their first season.
• Ensure operators maintain program compliance and adhere to RCX standards throughout the onboarding process.
• Maintain accurate records and notes in Salesforce, documenting progress, key decisions, and challenges to support seamless handoff to long-term Account Managers after season one.
• Assist the onboarding team with reporting and troubleshooting operational, logistical, and system-related issues impacting assigned accounts during onboarding.
• Identify, track, and report pain points or roadblocks that may hinder operator success, collaborating with internal teams to assist in developing solutions and process improvements.
• Partner cross-functionally with League Success, Fulfillment, and Technology teams to ensure a coordinated and efficient onboarding experience
• Support data-driven decision-making by contributing insights and feedback from onboarding experiences to improve future processes and training materials.

Onboarding Coordinator

Director

• Own and execute the national strategy for girls’ and women’s flag football growth, translating priorities into clear plans, timelines, and measurable outcomes.
• Serve as a central point of coordination across key stakeholders (NFL, NFL Clubs, NFHS, NCAA/NAIA/NJCAA, state associations, college programs, league operators, and partners) to align priorities and drive execution.
• Coordinate cross-functionally with internal teams to plan and deliver launches, events, and partnership activations.
• As the Foundation grows, take on oversight of additional program areas as needed, including club and league partnerships, community impact initiatives, and corporate partners as needed.
• Build, manage, and deepen partnerships with the NFL/NFL Clubs and other external stakeholders to expand access and participation.
• Support growth in priority markets by working with local partners to launch, strengthen, or expand programming.
• Identify barriers to participation (equipment, coaching, facilities, cost, awareness, transportation, etc.) and implement practical solutions.
• Identify, design, and scale program models (leagues, clinics, tournaments, camps, and community-based initiatives) that increase participation and retention.
• Lead program planning through frameworks, resources, and best practices that help partners sustainably launch and operate girls’ flag programs.
• Strengthen participation pathways by connecting youth programs to middle/high school, collegiate, and emerging competitive opportunities.
• Support high school sanctioning and state advocacy efforts by tracking progress, coordinating with local stakeholders, and preparing materials/data insights to advance sanctioning goals.
• Partner with schools and program leaders on coaching, officiating, and leadership resources; support onboarding tools and best practices to help programs launch and scale.
• Support RCX Sports Foundation program initiatives (grants, scholarships, equipment resources, micro-grants, and start-up toolkits) and contribute to partner deliverables tied to funders.
• Partner with Development to support fundraising by providing strategy, impact narratives, and data; identify partnership opportunities aligned to philanthropic goals.
• Build and manage ambassador programming (including expansion pathways such as junior ambassadors) to increase participation, retention, and visibility.
• Support marketing and storytelling efforts (impact narratives, earned media, and content development) and help produce periodic impact reporting.
• Establish metrics and reporting to monitor participation trends, program performance, and impact; use insights to drive continuous improvement.
• Maintain dashboards/trackers and establish a reporting cadence for participation growth, sanctioning progress, college program adoption, resource distribution, and event participation metrics.
• Own the annual budget and forecasting for girls’ flag initiatives; manage expenses and ensure alignment with Foundation financial requirements.

Recruiting Intern

Onboarding Coordinator

Director of Programs