Business Development Rep

• Effectively position the value of RBC GAM to Investment Advisors to proactively secure meetings for the DVP
• Build long lasting relationships with Investment Advisors and key partners to provide exceptional service and responses to requests, inquiries and/or operational cases
• Act as the subject matter expert of all Sales Practices and Process (compliance) elements within the territory
• Lead the planning, sourcing and execution of territory promotional campaigns and/or events and, as necessary, participate on-site
• Engage in the discovery, identification and management of the territory opportunity pipeline
• Generate leads and/or sales opportunities by pulling and analyzing sales reporting data and/or fund comparisons and portfolio reviews
• Reconcile DVP monthly expenses and manage territory budgets
• Travel regionally and/or nationally to participate in semi-annual Regional Team Meetings and National Sales Conferences

Business Development Associate

Risk

• This is a key role in ensuring best-in-class Operational Risk and Management reporting practices
• Provide management with key risk insights to enable sound business decisions
• Develop and execute innovative testing approaches, using analytical tools and AI
• Work directly with business partners to identify control gaps and opportunities
• Communicate results to stakeholders at different levels of the organisation
• Drive the continuous improvement effort by proactively identifying enhancement and/or optimization opportunities within existing reports

Manager, Operational Risk Management, Control Assessment

Data Engineer

• Responsible for the development and ongoing maintenance of the Data Lakehouse platform infrastructure using the Microsoft Azure technology stack, including Databricks and Data Factory.
• Manage data pipelines consisting of a series of stages through which data flows (for example, from data sources or endpoints of acquisition to integration to consumption for specific use cases).
• Architecting, creating and maintaining data pipelines will be the primary responsibility of the data engineer.
• Create new and modify existing Notebooks, Functions and Workflows to support efficient reporting and analytics to the business.
• Create, maintain, and develop Dev, UAT and Production environments ensuring consistency.
• Champion for the DevOps process to ensure the latest techniques are being used and that implementation methodologies involving new or changes to existing source code or data structures follow the agreed development and release processes and that all productionised code is adequately documented, reviewed and unit tested where appropriate.
• Identify, source, stage, and model internal process improvements to automate manual processes and optimise data delivery for greater scalability, as part of the end-to-end data lifecycle.

Community Manager

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

Banking Advisor

Research Engineer

• Building machine learning-based software solutions
• Collaborating with business stakeholders to prototype machine-learning solutions rapidly
• Conducting comparisons to existing algorithms and baselines
• Reviewing, extending, and optimizing prototype solutions
• Collaborating with the engineering team to integrate algorithms into products
• Developing reusable internal tools to facilitate research prototyping
• Supporting projects with thorough documentation, design decisions, and capabilities.

Compliance

• Coordinate intake of client complaints, including inputting and maintaining complaints within the database
• Communicating with Branch Managers
• Preparing and handling complaint acknowledgement letters
• Obtaining the required documentation and supporting material to prepare the complaint file for analysis
• As requested, report complaints and updates, internal investigations and other reportable events through the regulator’s reporting system called Complaints and Settlement Reporting System (ComSet)
• Assist with the coordination of documentation in support of internal or supervisory investigation and/or regulatory inquiries and regulatory complaint analysis
• Manage documents and communications for tasks related to regulatory inquiries
• Monitor and manage RCII shared mailboxes
• Other initiatives as required

Compliance Officer, Regulatory Complaints, Investigations & Inquiries

Events

• Meet RBC Senior Leadership and Managers
• Explore advantages of RBC Mortgage
• Learn about regulatory changes and industry leadership

Mortgage Specialist

Machine Learning Engineer

• Provide technical leadership and scientific guidance to AI projects, working within and across teams
• Develop innovative machine learning approaches and novel intellectual property
• Iteratively refine and deliver machine learning concepts from proof of concept through to product delivery
• Contribute to defining our research vision, publish papers, and communicate internally and externally around machine learning research
• Collaborate with team members including other researchers, engineers, and interns to grow and develop their skills in AI research and solutioning

Machine Learning Research Team Lead

Technical Program Manager

• Provide project management support across our Commercial AI initiatives
• Leverage program management tools and frameworks to drive results (e.g. JIRA, Confluence, Agile, etc.)
• Formulating program plans/milestones that balance business needs, technical risks, product performance, schedule constraints, costs and resource availability
• Oversee the end-to-end delivery of Commercial Banking focused AI projects for clients from ideation to execution, while ensuring adherence to timelines, budget and quality standards
• Collaborate with cross-functional client teams to manage AI projects through all stages, including performance monitoring, optimization and ongoing product versions
• Translate data into compelling narratives and insights for executive audiences to secure leadership support

Financial Planning and Analysis

• Proactively uncover opportunities to match customer needs through effective communication and probing skills to help guide clients to available products and services offered by Direct Investing
• Work within specified performance metrics for all client communications (verbal or written)
• Uphold a professional image of RBC and RBC Direct Investing Inc. at all times
• Actively promote the capability and functionality of the RBC Direct Investing website and mobile capabilities, proactively identifying self-service opportunities for clients
• Provide helpful and engaging, knowledgeable, accurate, responsive, and professional services to clients, including prompt and courteous completion of trade instructions via telephone, or electronic means, all within regulatory requirements and guidelines
• Understand and apply industry rules and regulations (e.g. CIRO, Provincial, etc.), as well as RBC Enterprise and RBC Direct Investing Inc. policies and procedures to all activities performed
• Accurately execute client instructions within defined authorities and ensure clients have the means to meet trade settlement obligations

Bilingual Investment Services Representative

• Implement and mature Technology Risk and Cybersecurity Governance Frameworks across Capital Markets, standardizing advisory practices and establishing scalable governance structures
• Contribute to design and implementation of advanced IT and cyber risk identification and control processes using automation and AI analytics
• Collaborate with the Technology Risk Intelligence Team to develop intelligent Key Risk Indicators (KRIs) using machine learning and predictive analytics for real-time risk visibility
• Monitor critical controls, ensure regulatory alignment, and drive continuous improvement through data-driven insights
• Champion automation initiatives to reduce manual risk assessment and improve efficiency
• Evaluate and recommend emerging technologies for intelligent risk monitoring and reporting
• Assess responsible AI integration into risk workflows while maintaining compliance with RBC's AI Governance Framework and OSFI guidelines
• Maintain relationships across Technology, Business Continuity, Internal Audit, Operational Risk, and IT Risk Centre of Governance
• Manage programs to mitigate operational and project delivery risks, provide management reporting, and communicate the business impact of cyber risk investments
• Provide risk advisory services to QTS/Capital Markets, focusing on technology, cybersecurity, and emerging risks, while supporting various risk assessment activities

Associate Director, Technology Risk Advisory

Operations

• Process payments and maintenance request on Service Platform as requested by Collectors, and/or Service Partners
• Apply professional communication skills to communicate with customers, obtain relevant information and ensure a balance between quality customer care and payment of their debt
• Fulfill client needs at first point of contact with incoming work received from services partners through various channels
• Complete and process all assigned accounts, adhering to the Credit Management and Recoveries process and guidelines
• Contribute to the overall success of the team by sharing new ideas and best practices
• Proactively recommend suggestions and solutions to improve efficiency
• Consistently provide superior responsive service to client fax / e-mail / telephone requests

Bilingual National Operations Support Agent – CM&R

Director

• Lead the automation of data cataloging and controls documentation using industry-standard tools and frameworks, ensuring alignment with best practices
• Demonstrate deep expertise in capital markets datasets, trade lifecycle flows, and associated metadata structures
• Drive cross-functional collaboration to design target operating models and implement change management strategies
• Partner with stakeholders across business and technology functions to advance data governance policies, identify automation opportunities, and optimize processes in support of IT control objectives
• Work closely with Business/Technology Owners and Data Stewards to translate initiatives into measurable business value and outcomes
• Cultivate and manage relationships with senior business and technology leaders across CM and Enterprise to ensure alignment and success of our initiatives
• Fast-paced work environment resulting from stringent deadlines during peak periods
• Collaboration with global teams in North America, EMEA and APAC.

Associate Director, Data Automation

Sales

• Design and deliver learning interventions rich in sector knowledge and understanding that builds skills and confidence required to delight and serve clients.
• Lead training sessions and workshops for wealth management professionals at all levels, utilising a variety of instructional techniques to engage participants and promote learning.
• Build relationships, collaborate, and consult with subject matter experts, senior leadership, and external partners to ensure training content is relevant, promoting best practices, and striving for ‘world-class’ outcomes.
• Evaluate impact of training programs through assessments, surveys, and performance metrics, making data-driven recommendations for improvements and enhancements.
• Strengthen a culture of inclusion and belonging at RBC.
• Provide continuous feedback and coaching to teams and individuals on all aspects of performance.
• Stay abreast of behavioral economics, sales techniques, industry trends, market developments, and regulatory changes, incorporating relevant information and fresh insights into training content, and adjusting approach as needed.
• Serve as a resource and point of contact for wealth management professionals seeking guidance on training-related matters, providing ongoing support and assistance.
• Support Wealth Management Europe’s activities to enable the consistent delivery of good client outcomes in accordance with RBC BD values, policies, and regulatory requirements.
• Consult and collaborate with other key business functions to deliver cohesive training solutions that are aligned with business strategy.
• Travel across the office network to build relationships and deliver development needs as required.

Communication and Sales Trainer

• Provide tailor-made financial planning advice and solutions using our unparalleled array of investment and portfolio solutions
• Acquire and consolidate existing and new-to-RBC clients and assets
• Connect clients with the right RBC team members to help continuously meet their needs
• Develop external business referral sources through networking, marketing, and your centres of influence