
Senior Manager, Business Change & Transformation
RBC
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Provide support to the Senior Leadership Team (SLT) and assist in development and oversight of management and HR processes (including resource management).
- Manage the BC&T location strategy, desk space management and optimisation.
- Provide updates and insights on progress against function-level targets and performance goals.
- Work with the SLT to prepare headcount, balance sheet and P&L forecast submissions to Finance, and track success measures of function-level continuous improvement initiatives.
- Support the SLT on strategic projects to ensure outcomes align with the WME strategy and BC&T requirements.
- Track and manage sustained focus on continuous improvement to core function-level processes to improve efficiencies and the control environment.
- Oversee and compile function-level MI and reporting covering resources, financials, risks, compliance and other related OKR's/KPI's/KRI's.
- Act as central coordination point for function-level risk and control focused activities including business continuity planning, Archer risks and controls oversight, audit action plan management, targeted employees and Conflicts of Interest etc.
- Prepare function-level materials for relevant executive, board, and governance committees including WME Executive Committee (ExCo).
- Provide reporting and progress updates as required against function-level strategic initiatives.
- Coordinate event logistics and prepare supporting materials in partnership with the SLT to support key function-level communication events including BC&T Townhalls.
- Drive and deliver regular employee engagement forums in close collaboration with the SLT.
- Drive and deliver employee engagement initiatives and manage progress including Citizenship, Reward & Recognition and other employee focused forums.
Requirements
- Proven senior-level experience in business management within a financial services environment
- Proven experience of strategic execution, translating business strategy into measurable outcomes managed key success metrics/OKR tracking, and/or fact-based insights that support problem analysis and identification of recommendations.
- Demonstrated experience producing management reporting and performance analysis to support informed executive decision making.
- Strong commercial acumen and understanding of end-to-end business performance processes, including financial management, planning, and forecasting.
- Ability to partner with senior stakeholders to influence outcomes across the business with via excellent diplomacy, interpersonal and communication skills.
- Robust prioritisation and coordination skills, combined with the ability to work to multiple deadlines under pressure.
- Ability to distill down, and communicate, a wide variety of complex information in both oral and written format at all levels of an organisation.
- Demonstrated collaboration skills to obtain results through partnerships, impact, and influence, and being comfortable to deal with uncertainty whilst maintaining an open-flexible mindset.
- Ability to think conceptually as well as develop detailed plans to bring proposition concepts to life, and the ability to connect the dots across all governance aspects.
- Inspirational leadership and ability to influence senior stakeholders.
- Passionate about the colleague experience and a demonstrable track record of applying experience and insight to solve business problems.
- Expert in Microsoft tools (PowerPoint, Excel, Word, Outlook).
Benefits
- Opportunities to work with the best in the field
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business managementstrategic executionmanagement reportingperformance analysisfinancial managementplanningforecastingOKR trackingrisk managementaudit action plan management
Soft skills
diplomacyinterpersonal skillscommunication skillsprioritisationcoordination skillscollaboration skillsinfluenceleadershipproblem-solvingflexibility