Raya Diagnostics

Manager

• Successful implementation and adoption of our RayaONE software in hospitals.
• Structuring and conceptualizing projects based on customer needs.
• Managing internal teams and customers throughout onboarding up to Go-Live.
• Main point of contact for customers and ensuring product alignment.
• Ensuring a transparent flow of information with internal and external partners.

Deployment Project Manager

Account Manager

• Prepare and evaluate analyses to manage and further develop customer relationships
• Act as the primary contact for customer inquiries and operational matters
• Continuous coordination with customers to ensure their monthly service requirements are met by Raya
• Manage customer projects in collaboration with internal teams
• Systematically identify and capitalize on upselling and expansion opportunities with existing customers based on your own revenue targets
• Develop measures for the continuous improvement of our service with the goal of maximizing customer satisfaction
• Collaborate with internal and external stakeholders (e.g., Customer Support, Radiology, IT, Marketing) and ensure a smooth flow of information