Customer Service Representative
Ravago
full-time
Posted on:
Location Type: Hybrid
Location: Budapest • Hungary
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About the role
- Managing and tracking orders from customers in Germany
- Maintaining existing customer relationships, understanding their needs and providing high-quality service
- Handling logistics coordination tasks and collaborating with freight carriers
- Proactive cooperation with production planners and supply chain representatives
- Supporting the sales team
- Managing unexpected events and minimizing their impact
- Participating in the optimization of internal processes
Requirements
- Previous experience in a customer service role is an advantage
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Proficiency in Microsoft Office
- Ability to work in a fast-paced environment and handle multiple tasks
- Fluency in German
- SAP knowlegde is an advantage
- English knowledge is conversational
Benefits
- Permanent appointment with a stable and reputable company
- Full-time working hours with a hybrid remote option
- Opportunities for career growth and development
- Competative salary
- Comprehensive health insurance
- Dynamic and diverse work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft OfficeSAP
Soft skills
communicationinterpersonal skillsproblem-solvingdecision-makingability to work in a fast-paced environmentmultitasking