Reservation Manager

RateHawk

full-time

Posted on: 2/17/2026

Location Type: Remote

Location: Turkey

✨ AI Apply

💰 €800 per month

About the role

Work with VIP clients:
Receiving and processing requests for booking hotels, other accommodation facilities, transport services, excursions around the world;
Formation of a commercial offer to the client;
Searching and booking of accommodation options, additional services, according to the request;
Negotiation of the cost, conditions of cancellation, booking and payment with hotels directly and suppliers;
Support in all cases arising from the completed booking (cancellation, changes, relocation, etc.)

English Proficiency: Upper Intermediate level (both spoken and written).
Russian Proficiency: Upper Intermediate level (both spoken and written).
Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.
Quick Learner: Ability to learn quickly and stay results-focused.
Travel Knowledge: Experience in tourism, concierge agency, TMC, DMC or tour operator companies.
Knowledge of the bases of hotels in Russian Federation and popular destinations: countries in Europe, Asia.
Tech Requirements: A functioning computer and microphone.

Benefits

Remote Work: Work from the comfort of your home.
Great Team: Join a young and active team of super specialists.
Flexible Schedule: 2 days-on after 2-days off from from 9 a.m. to 9 p.m. GMT +3.
Competitive Salary: Earn a base salary of 800 EUR + up to 200 EUR in bonus KPI
Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills.
Continuous Learning: Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend.
Perks: Enjoy corporate discounts on hotels and other services.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

kindnessempathystress-resistancepolitenessresponsibilityquick learnerresults-focused