Rasa

Solutions Engineer

• Engage with enterprise prospects by presenting Rasa’s technology while addressing any technical questions or concerns that come up during the sales cycle
• Develop a deep understanding of Rasa’s products and technology and work closely with the Product and Sales teams to resolve technical blockers
• Educate prospects on Rasa’s products
• Build demo assistants to showcase our technology for prospects' use cases
• Ensure that the proof of concepts and the technical evaluations are successful
• Collect market insights and product feedback from conversations with prospects and pass them on to the product team

Senior Pre-Sales Solutions Engineer

Customer Success Manager

• Own a book of business of Rasa’s most strategic customers.
• Ensure customers onboard successfully and adopt Rasa effectively, working closely with stakeholders at all levels to unblock and enable.
• Run kick-off calls, project meetings, QBRs, and renewals with professionalism and impact.
• Proactively address challenges, manage escalations, and maintain strong communications with customers.
• Drive business value realization across the customer lifecycle and consistently surface that value back to customers through data, insights, and outcomes.

Senior CSM

Engineering Manager

• Own team structure, processes, and ways of working, tailoring them to support speed and quality
• Mentor and coach engineers in their technical and professional development
• Drive cross-functional alignment across engineering, product, and design
• You are responsible for your team’s ability to ship, holding them accountable while providing continuous feedback
• Champion strong async communication practices and help your team operate autonomously in a remote-first setup
• Actively contribute to improving DEI in hiring, team dynamics, and leadership practices
• You’ll support your team by removing blockers, reviewing PRs, and occasionally contributing features or prototypes yourself.

Business Development Rep

• Lead and develop a high-performing BDR team through hiring, onboarding, coaching, and continuous feedback, while acting as a hands-on player-coach when needed.
• Own BDR-sourced pipeline performance, ensuring consistent quota attainment through strong outbound execution, inbound qualification, and high activity standards.
• Define and optimize go-to-market execution by refining outbound strategies, messaging, account targeting, and qualification standards in close partnership with Sales and Marketing.
• Drive operational excellence by enforcing best practices, maintaining accurate Salesforce data, and using performance metrics to identify trends and improvement opportunities.
• Collaborate cross-functionally with Revenue Operations, Demand Generation, and Account Executives to improve workflows, campaign impact, and opportunity handoff quality.
• Champion Rasa’s mission and platform, setting the standard for how the team represents the brand to enterprise prospects.

Senior Pre-Sales Solutions Engineer

Senior CSM

Engineering Manager

Business Development Manager