Rare Carat

Diamond Vendor Manager

Rare Carat

full-time

Posted on:

Location Type: Remote

Location: India

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About the role

  • Coordinate daily office activities and operations to maintain efficiency and compliance with company policies
  • Maintain regular communication with suppliers on availability, pricing, and delivery timelines
  • Track vendor performance (on-time delivery, quality, accuracy) and follow up when standards aren’t met
  • Resolve day-to-day vendor issues including shipment delays, mismatched specs, or billing discrepancies
  • Scout and onboard new suppliers: collect documents, verify compliance, and set expectations
  • Review and negotiate pricing updates with vendors and share updates with internal teams
  • Maintain up-to-date records of supplier feeds, negotiated pricing, inventory availability, and contracts
  • Coordinate with accounting to reconcile supplier invoices, credit notes, outstanding balances, and refunds
  • Work closely with logistics partners for secure and timely dispatch/receipt of goods
  • Track supplier payments and ensure there are no delays or pending discrepancies
  • Flag recurring vendor or shipment issues to management and suggest practical solutions
  • Support sales, sourcing, and CX teams by quickly locating or sourcing diamonds/gemstones when needed
  • Draft invoices, arrange shipments, and record refunds for returned stock
  • Oversee the returns process and proactively push suppliers for timely refunds/credits
  • Ensure compliance with Indian import/export norms, GJEPC guidelines, and BDB regulations
  • Submit timely reports and prepare reconciliations for internal review
  • Assist colleagues with urgent operational needs whenever necessary

Requirements

  • 2–5 years of experience in the diamond industry
  • Strong background in diamond operations, sales, procurement, or vendor management in the Indian industry
  • Comfortable traveling between Mumbai and Surat including occasional weekend travel
  • Exposure to international markets (especially US) preferred
  • Strong communication skills in Hindi & Gujarati; English proficiency a plus
  • Good knowledge of diamonds and gemstones (GIA or equivalent certification strongly preferred)
  • Experience working in BDB and familiarity with trade practices and compliances
  • Proficiency with basic software tools (Excel/Sheets, email, invoicing tools)
  • Ability to handle high-value goods with accuracy, responsibility, and confidentiality
  • Ability to work in a fast-paced environment with tight timelines
  • Strong follow-up skills and a willingness to take ownership of tasks end-to-end
  • Organized, reliable, and capable of managing multiple suppliers and shipments simultaneously
Benefits
  • Fully remote start-up
  • Global team of young people
  • Unique culture enabling more responsibility
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
vendor managementdiamond operationsprocurementsalescomplianceinvoice draftingshipment coordinationsupplier performance trackingnegotiationrecord keeping
Soft Skills
strong communication skillsorganizational skillsreliabilityresponsibilityconfidentialityfollow-up skillsownershipability to work under tight timelinesproblem-solvingadaptability
Certifications
GIA certificationequivalent certification