Strategic Account Manager
RapidRatings
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $125,000 - $150,000 per year
About the role
- Engage in a range of important activities to grow the business including development of strategic account plans
- Demonstrate knowledge and understanding of a client’s business by uncovering customer needs
- Develop and execute comprehensive retention strategies to ensure high levels of customer satisfaction
- Develop and manage strategies for account expansion and upselling additional products or services
- Document and track opportunities in Salesforce to support corporate reporting
- Collaborate closely with internal teams to drive client engagement and satisfaction
- Lead contract negotiations with existing clients
Requirements
- 5+ years of verifiable success in account management or sales role selling to enterprise clients
- Bachelor’s degree in business, finance, or related field a plus
- Experience managing commercial relationships with enterprise engagements
- Proven track record of successful upsell and expansion experience
- Deep negotiation experience
- Experience with Salesforce, Gong and other GTM tech stack solutions
- Outstanding verbal, written, presentation and communication skills
- Strong technological and financial acumen
- Entrepreneurial thinker with solid analytical skills
Benefits
- Attractive compensation and incentive program
- Benefits package
- Flexible work environment
- Self-managed PTO
- Continuous education and learning
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementsalesupsellingnegotiationanalytical skillscustomer retention strategiesstrategic account planningclient engagement
Soft Skills
communication skillspresentation skillsentrepreneurial thinkingcustomer satisfaction focus
Certifications
Bachelor’s degree in businessBachelor’s degree in finance