Senior Associate, Mid Office Operations
Randstad
full-time
Posted on:
Location Type: Hybrid
Location: Hyderabad • India
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Job Level
About the role
- Support talent from Randstad app download to hire
- Expand volume of ready to work talent by delivering a premium experience
- Manage effective communication across digital and direct channels
- Identify and escalate technical issues to appropriate teams
- Provide feedback on common issues to drive continuous improvements
Requirements
- Proactively support Talent through onboarding process
- Provide technical guidance and hands-on support for Randstad app
- Manage effective communication with talent through various channels
- Acts as first point of contact for troubleshooting and technical support
- Capture and document common issues related to digital experience
Benefits
- Meaningful rewards and fair remuneration
- Employee Share Purchase Plan
- Career advancement opportunities
- Continuous improvements for the wider Talent experience
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
effective communicationproactive supporttroubleshootingtechnical guidancecustomer service