Own and lead Ramp’s full Technical Consultant function, guiding their professional development, fostering a high-performance culture, and ensuring alignment with Ramp’s strategic goals
Partner with Sales, Account Management, Product, and Partners to advocate for integration development that aligns with customer needs
Collaborate with Ramp Customer Success and Account Management leaders to ensure customers effectively utilize our product and achieve their goals
Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
Develop and implement strategies to improve customer engagement, increase renewal rates, and identify opportunities for upselling
Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
Provide strategic input to the product development process, ensuring that customer feedback and market trends are incorporated

Requirements

8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles
5+ years in a leadership role, managing technical teams in a SaaS or financial technology environment
Bachelor’s degree in computer science, engineering, business, finance, accounting, or a related field
Proficiency in IdP, HRIS, and/or ERP solutions
Expertise in accounting systems, controllership needs, and finance/accounting workflows preferred
Exceptional communication, organizational, and project management abilities
Strong skills in engineering, system design, and technical specification writing
A proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
Proven ability to lead and inspire a team, driving results and fostering a collaborative culture

Benefits

100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $10,000 per year)
Parental Leave
Unlimited AI token usage
Pet insurance
Centralized home-office equipment ordering for all employees
Health and Wellness stipend
In-office perks: lunch, snacks, drinks, and more
Budget for intra-office travel
Relocation support to NYC or SF (as needed)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Solutions ConsultingSales EngineeringSolutions Architecturetechnical teams managementIdP solutionsHRIS solutionsERP solutionsaccounting systemssystem designtechnical specification writing

Soft Skills

communicationorganizationalproject managementleadershipproactive mindsetadaptabilitycollaborative culturecustomer engagementstrategic inputfostering high-performance culture

Certifications

Bachelor’s degree in computer scienceBachelor’s degree in engineeringBachelor’s degree in businessBachelor’s degree in financeBachelor’s degree in accounting