Ramp

Account Manager – Mid-Market

Ramp

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $154,200 - $240,000 per year

About the role

  • Build and nurture strong relationships across new and existing high-value mid-market customers to better achieve their needs and manage all reporting of health within accounts
  • Develop deep, multi-threaded relationships with decision makers at your customers
  • Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts
  • Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
  • Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams
  • Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle

Requirements

  • Minimum 4 years of new business sales or account management experience in a B2B organization
  • Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
  • Excellent verbal and written communication skills, as well as interpersonal skills
  • Organizational, project management, and time management skills
  • Familiarity with basic sales tools and common metrics
  • High adaptability and understanding of change within the evolution of a startup
  • Bachelor’s degree from an accredited university
  • Experience with financial services sales
  • Experience at a high-growth startup
  • Expertise in using Salesforce, Outreach, or other productivity tools
Benefits
  • 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
  • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $10,000 per year)
  • Parental Leave
  • Unlimited AI token usage
  • Pet insurance
  • Centralized home-office equipment ordering for all employees
  • Health and Wellness stipend
  • In-office perks: lunch, snacks, drinks, and more
  • Budget for intra-office travel
  • Relocation support to NYC or SF (as needed)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementnew business salesproject managementtime managementsales metricscustomer retentioncustomer adoptioncustomer expansionproduct launchesgrowth strategy
Soft Skills
communication skillsinterpersonal skillsorganizational skillsadaptabilityrelationship buildingcollaborationstrategic thinkingcustomer needs anticipationproblem-solvingteamwork