Ramp

Account Manager, Mid-Market

Ramp

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $230,000 - $310,000 per year

About the role

  • Set and maintain a high-performing culture and morale by managing a group of exceptional 5-8 Account Managers
  • Engage frequently with key customers and become deeply embedded in customer relationships with top accounts
  • Oversee the daily activities and quota performance management of individual Account Managers to ensure key performance metrics are met
  • Ensure the team exceeds spend activation, product activation, retention, expansion, and customer health goals
  • Report on team performance and forecast to senior leadership
  • Hire and train new Account Managers on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays, game film)
  • Develop and execute career development and leadership plans for direct reports; inclusive of but not limited to daily 1:1 mentoring, coaching on sales skills, diving into customer call feedback, and leading enablement sessions
  • Improve team output and efficiency over time by optimizing systems and processes
  • Represent the Account Management team cross-functionally with leaders of other departments

Requirements

  • Minimum of 2 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record exceeding goals
  • Cross and upsell experience is a plus
  • Minimum of 5 years of experience building and leading account management teams with a proven track record of exceeding goal
  • Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies
  • A passion and excitement for hiring, with a thoughtful approach to team planning and development
  • Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
  • Strong track record of negotiating, structuring and executing complex sales agreements
  • Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel)
  • Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
  • Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills
Benefits
  • 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
  • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $10,000 per year)
  • Parental Leave
  • Unlimited AI token usage
  • Pet insurance
  • Centralized home-office equipment ordering for all employees
  • Health and Wellness stipend
  • In-office perks: lunch, snacks, drinks, and more
  • Budget for intra-office travel
  • Relocation support to NYC or SF (as needed)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quota-carrying sales experienceaccount management experiencecross-sellingupsellingdata analyticsnegotiating sales agreementsstructuring sales agreementsexecuting sales agreementsperformance managementcustomer relationship management
Soft Skills
leadershipmentoringcoachingcommunicationcollaborationinfluencingteam planningcustomer engagementprocess improvementpresentation skills