Ramp

Senior Customer Activation Manager – Partnerships

Ramp

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $126,000 - $235,813 per year

Job Level

Senior

About the role

  • Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital
  • Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
  • Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products
  • Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale

Requirements

  • Minimum 5 years of experience in Partner Success
  • Fluency with partner ecosystem operations
  • Exceptional project management and time management
  • Excellent verbal and written communication
  • Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed
  • Desire to learn our product inside out. Understand why Ramp was built the way it was and know how to communicate this effectively
  • Proven track record of exceeding quota and/or outperforming key target metrics
  • Ability to anticipate customer needs and position product solutions accordingly
  • High adaptability and ability to thrive in a fast-paced environment
Benefits
  • 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
  • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $10,000 per year)
  • Parental Leave
  • Unlimited AI token usage
  • Pet insurance
  • Centralized home-office equipment ordering for all employees
  • Health and Wellness stipend
  • In-office perks: lunch, snacks, drinks, and more
  • Budget for intra-office travel
  • Relocation support to NYC or SF (as needed)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
project managementtime managementverbal communicationwritten communicationcustomer needs anticipationadaptabilityrelationship buildingproblem solvingadvocacyeducation delivery