Rally Health

Senior Client Operations Associate

Rally Health

full-time

Posted on:

Location Type: Hybrid

Location: Arizona • California • United States

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Salary

💰 $81,000 - $109,500 per year

Job Level

Senior

About the role

  • Support client implementations through accurate and timely technical and operational execution
  • Configure systems, manage data, and ensure implementation requirements are met
  • Partner with Implementation, Product, and Engineering teams to support delivery and resolve issues
  • Troubleshoot internal issues and investigate discrepancies that impact implementation workflows
  • Maintain documentation and contribute to process improvements that support scale and efficiency

Requirements

  • 4+ years of experience in operations, product operations, client operations, or a related role
  • Strong attention to detail and comfort working with systems and data
  • Proficiency in Microsoft Excel
  • Ability to manage multiple tasks and meet deadlines in a fast‑paced environment
  • Clear communication skills and the ability to work effectively with cross‑functional partners
Benefits
  • Flexible work environment
  • Health insurance
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data managementsystem configurationtroubleshootingprocess improvementMicrosoft Excel
Soft Skills
attention to detailcommunicationtask managementdeadline managementcross-functional collaboration